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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

sanjeev c.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

A great task management tool

Likeliness to Recommend

6 /10

What differentiates Asana from other similar products?

Asana is more professional. I believe it has great features to help companies in different stages and of different sizes.

What is your favorite aspect of this product?

All Communication toward a task (Also Sub-tasks) is in one place. Tracking accountability and progress of each task. Customization and slack Integration.

What do you dislike most about this product?

Rooms can be deleted by anyone. Can't track through notifications if members are removed

What recommendations would you give to someone considering this product?

Asana works well for keeping teams on task and on the same page, but it's easy to fall into the trap of working outside Asana in other tools (like spreadsheets) and then having to duplicate in Asana. This is more of a business process challenge, but it's a result of Asana not quite being able to do everything that we need.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Ashish S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Best all around project management tool

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana is better organized and less visually confusing. It's more user intuitive and clear about what exactly needs to get done and what elements depend on others being executed. Overall, the list and kanban views allow for a more natural, more organized viewing experience, and flexibility in different thinking styles.

What is your favorite aspect of this product?

Timelines: With Asana, you can create Gantt charts that show you preceding/needed action items. When a part of a project is delayed, you can track how that will affect the forward trajectory of the project.

What do you dislike most about this product?

Organized File storage: There's one master view for file storage, OR you can store files in individual tasks. Overall, for visually-driven individuals - and for those who need a strong sense of organization, it's not that helpful

What recommendations would you give to someone considering this product?

Asana is NOT a good fit for you if you have a smaller team, don't have reliable processes, don't like seeing user management or task boards, or are looking for a free tool.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

Nabin S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Task distribution and tracking for projects

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana is much better in terms of dealing with files, ease of use, and many features and characteristics that it has. Also, I noticed that it does not consume much space on my device.

What is your favorite aspect of this product?

Drag and drop functionality makes it super easy to route outside requests, tag your team members, and set priorities. The ability to integrate with Outlook is a really helpful extra touch.

What do you dislike most about this product?

Develop native time-tracking functionality. Working with 3rd party integrations just adds an unnecessary layer that makes the user experience more complex without reaping any significant rewards.

What recommendations would you give to someone considering this product?

Asana is great for high-level timelines and sharing with clients. It gives a great snapshot of everything we need to achieve or have already completed. I wouldn't describe the tool as full-service as I couldn't really collaborate on it or work on risks/opportunities. However, it is great for sharing directly with clients. For this reason, I would recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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