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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Diego P.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use platform, good for small teams

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Is a very easy to use platform, it cover the most basic features for project management and collaboration, I think that is a good platform for non technical teams or teams that does not require a lot of complexity in customization and workflows

What is your favorite aspect of this product?

Very easy to use and set up, it goes straight to the solution of the problem and does not require a big amount of time to solve the project management basics

What do you dislike most about this product?

Lack of flexibility and customization, not sure the current state of the platform but when I used it was missing several things to make it more powerful

What recommendations would you give to someone considering this product?

Is a tool that you can use to do project management with teams that does not require lots of third party integrations, automations and complexities in the set up of workflows and tool customization

Pros

  • Caring
  • Enables Productivity
  • Efficient Service
  • Respectful

Cons

  • Commodity Features

Sebastián R.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic product.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

It's very well design and has more features.

What is your favorite aspect of this product?

It's versatile and very productive for the team.

What do you dislike most about this product?

Input lag.

What recommendations would you give to someone considering this product?

Make it a bit less pricey.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Felice K.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

What a fantastic time and task manager!

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

For me, Asana has been the app that has simplified my routine. Now I can keep track of all of my team's active projects with ease, and I can delegate work to them with confidence.

What is your favorite aspect of this product?

I have used Asana for a while now, and I must say that it is one of the best tools out there for keeping track of all of your projects and tasks thanks to its straightforward interface and customizable automation features. You can reach out to your team, work together, and complete all of your tasks without ever having to return to the office.

What do you dislike most about this product?

It's a great platform for carrying out a wide variety of projects, and it's used all over the world. To make things even better, however, it could benefit from a facelift that makes it more intuitive at first glance and thus reduces the learning curve.

What recommendations would you give to someone considering this product?

[Asana] is a free, highly developed, and mature project management system ideal for small businesses. It's not difficult to get started, and the site provides helpful tutorials that explain how everything works. Once your company expands, you can upgrade to a paid plan that includes time-saving tools like gantt charts and the ability to assign specific dates for when work must be completed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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