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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Mo Z.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Asana - A Marvel for Project Management

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana proves to be an immensely user-friendly software, that allows customizations without fail. It allows users to create multiple tasks, and assign them to relevant users with detailed tracking. Further it creates dashboards, which provides a broader picture and detailed visibility for management level decision making compared to other similar applications / software.

What is your favorite aspect of this product?

Multiple project and task tracking is by far the most amazing feature set that Asana has to offer.

What do you dislike most about this product?

Asana does limit user access, which means, only one user can work on one project, and their lack of collaboration on multiple project simultaneously proves to be a hinderance.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Katie M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Asana has benefits no matter how you use it

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The collaboration and efficiency that it generates is unmatched! I personally use Asana daily for planning a master marketing calendar, personal task management, directly managing another employee's tasks, and for cross-department project management. The versatility of the product is wonderful, and it's exciting to see how many new features are being introduced to remain competitive in the AI landscape.

What is your favorite aspect of this product?

I love that Asana can be at straightforward and simple or as complex and detailed as you want. It's a very user-friendly platform, but there is so much flexibility in customizing fields, rules, or even just how the information is displayed to you personally to adapt to any user preference. It really lends itself to transparency in project management so that everyone can see what is going on and doesn't need to constantly ask for status updates. There are also so many app integrations and features like rules and templates, so automation is a breeze. Asana truly does the heavy lifting for you!

What do you dislike most about this product?

I wish that the option to mark-up attachments on tasks was something that came with our current plan. It looks like Asana has changed pricing tiers and renamed packages, so hopefully this is something that will be addressed with our renewal in the next few months! The only other critique I have at this point is sometimes the user setup and permissions can be difficult to adjust, and access to some of the customization options (such as custom fields) require admin-level changes.

What recommendations would you give to someone considering this product?

Definitely give the free version a try to see if it helps your personal task management and if you like the interface. Have a few colleagues test it out too. If you decide to go for the paid version, I think you will notice the benefits very quickly!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Helps Innovate

Cons

  • Leverages Incumbent Status

Edimar B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Complete, but sometimes confusing

Likeliness to Recommend

6 /10

What differentiates Asana from other similar products?

The features can be to automated, to avoid repetitive processes and streamline workflows.

What is your favorite aspect of this product?

How i can collaborate with team members easily, and automate workflows to help everyone.

What do you dislike most about this product?

Certain advanced features, such as timeline view, custom fields, and reporting, are available only in the paid plans.

What recommendations would you give to someone considering this product?

Take advantage of Asana's free trial to explore its features, interface, and how it fits into your workflow. Maybe it's not the right solution for you after all.

Pros

  • Reliable
  • Effective Service
  • Continually Improving Product
  • Performance Enhancing

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