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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Ramakant R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Project Management Tool - Easy Collaboration

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is very easy to use and has easy implementation. Asana is very cost-effective and as compared to the competitor Asana provides many features with an easy setup. Asana mobile application also provides good features with easy project management tools.

What is your favorite aspect of this product?

Project Management, Collaborate with teammates, unlimited project handle

What do you dislike most about this product?

Need to improve customer support.

What recommendations would you give to someone considering this product?

Asana should think about customer support and should plan for customer satisfaction.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joel B.

  • Role: Operations
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

It's a great time-management app

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

We'd want a project management system that is simple to install and operate, which can communicate with our Enterprise software and customer relationship management systems without any hitches. Having a centralized location for all of my work data where I can easily get it with a few mouse clicks has been quite useful.

What is your favorite aspect of this product?

Simple and straightforward design makes the software's UI easy to circumvent. I also found the usage of visuals and motion to be quite appealing to the eye. In addition, it's incredibly flexible; I can use the same tools to work on other websites, so I don't have to install separate programs for each of my projects when I use Asana.

What do you dislike most about this product?

Like any other piece of software or computer program, I'm sure this one has its drawbacks, such as the fact that it doesn't keep track of how long it actually took me to do a certain task. And once upon a time, there were so many options and features to explore that it required some practice to master them all.

What recommendations would you give to someone considering this product?

Smaller teams may experiment with and learn how to utilize Asana's many features without having to pay for a paid subscription. Initial setup was a breeze, and the included guides should prove invaluable to a new user. The interface is great, and we were able to interact with a number of our corporate programs to get all of our data in one location.

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Appreciates Incumbent Status

Mario P.

  • Role: Operations
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2022

Asana helps get teams on track

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

I have no trouble navigating and interacting with Asana's user interface. The graphics are simple and clear, there are built-in drag and drop possibilities, and it was simple to figure out how to complete jobs I hadn't done before. Asana may be configured in a variety of ways (lists or tiles), making it easy for me to manage the numerous programs and projects I need to. Asana features effective tools for teamwork. When tasks are finished, team members can send messages within Asana and receive real-time updates (if they so want).

What is your favorite aspect of this product?

Being able to develop a repeated template, This is advantageous for projects that are copies of others. Take the process of onboarding a new employee. Able to set task dependencies and deadline dates. Employee allocated to accomplish a task will be advised of the change due date, for instance, if another Task depends on the first. Everybody has access to a daily list of tasks so they can organize their time correctly. Additionally, managers can quickly determine whether the number of tasks given to workers each week is according and make changes as necessary.

What do you dislike most about this product?

Sometimes difficult to follow Simple to create tasks, but more difficult to remove them When two persons are working on the same task with updates, there is some confusion

What recommendations would you give to someone considering this product?

Particularly if you are not a project manager, Asana is a fantastic project management application. You are able to maintain your organization, communication with your team, and on-time performance with little work.  We use Asana to manage big projects, and Asana's tagging features let me assign tasks to colleagues, add crucial deadlines, like recruitment emails, to our content calendar to prevent overlap, and add tags even for people who aren't using Asana so we can see who is available.

Pros

  • Transparent
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features

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