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AppEnsure

AppEnsure APM

Composite Score
8.1 /10
CX Score
8.3 /10
Category
AppEnsure APM
8.1 /10

What is AppEnsure APM?

AppEnsure provides APM for IT Operations to proactively manage end-user experience. AppEnsure uniquely correlates the real end-user response time experience with the application-delivery infrastructure performance, providing contextual, actionable intelligence to reduce resolution time by 95% of application outages and slowdowns.

Company Details


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AppEnsure APM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppEnsure APM?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 91

Cloud/On-Prem/Hybrid Deployment

96

Domain-Agnostic AI/ML

95

Scalability

94

Automated Diagnostics

94

Application Metric Reporting

94

Code Performance Monitoring

93

Application Request Tracing

93

Enterprise Cloud Platform Support

92

Real User Monitoring

92

Transaction Request Performance

92

Application Discovery

91

Vendor Capability Ratings

Average 87

Availability and Quality of Training

92

Ease of Customization

90

Ease of IT Administration

89

Breadth of Features

88

Ease of Data Integration

88

Usability and Intuitiveness

88

Quality of Features

87

Ease of Implementation

86

Vendor Support

86

Product Strategy and Rate of Improvement

85

Business Value Created

83

AppEnsure APM Reviews

SURYA Y.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

easy to implement

Likeliness to Recommend

8 /10

What differentiates AppEnsure APM from other similar products?

AppEnsure APM focuses on monitoring and optimizing application performance from the perspective of end users.

What do you dislike most about this product?

i don't have an dislike

What recommendations would you give to someone considering this product?

Evaluate AppEnsure APM's integration capabilities with other tools and systems used within your organization's IT environment.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Acts with Integrity

Patrick E.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

"Great way to enhance the user experience."

Likeliness to Recommend

10 /10

What differentiates AppEnsure APM from other similar products?

We use it in quickly identifying and resolving the root causes of performance problems. This involves analyzing data on application and infrastructure performance to pinpoint issues affecting end-users.

What is your favorite aspect of this product?

It is useful in providing insights into the performance of applications, helping to identify bottlenecks, latency issues, and other factors that could affect overall application responsiveness.

What do you dislike most about this product?

It is a great product. So far I have not yet seen anything to dislike about it.

What recommendations would you give to someone considering this product?

AppEnsure may provide analytics on user behavior within applications, helping organizations make informed decisions to enhance the user experience

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ali S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Performance Insights yet Interface Could Be

Likeliness to Recommend

9 /10

What differentiates AppEnsure APM from other similar products?

stands out for its focus on application performance from the user’s perspective, offering unique insights into end-user experience

What is your favorite aspect of this product?

The automatic application discovery and dependency mapping feature is particularly impressive. This capability simplifies the management of complex environments and saves considerable time in identifying how different applications interact and impact each other.

What do you dislike most about this product?

The user interface and usability can be a bit challenging. Users may find the interface less intuitive and somewhat outdated compared to other APM tools, potentially leading to a steeper learning curve and longer time to value.

What recommendations would you give to someone considering this product?

Evaluate the Complexity of Your Environment: If you manage a complex application environment, AppEnsure’s automatic discovery and mapping capabilities can be highly beneficial.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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