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Cisco Systems

AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Michael Stuart-In D.

  • Role: Public Sector
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A fantastic leader in APM

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

AppDynamics is a fantastic product that keeps developing and adding features. It has multiple times given us the proactive alerts we needed to find a problem before it turned into a complete outage. For most instrumented applications, implementation was relatively simple and easy. A few less common application platforms required more work to implement effectively; however, help was provided to guarantee this was done.

What is your favorite aspect of this product?

Their popularity is due to their robust capabilities, platform architecture, and user-friendliness. Even though every tool has its quirks, AppDynamics tend to be less annoying and simpler to work around. We have rarely encountered a blocking issue that wasn't resolved in some way. The agent and end-user monitoring setup are quick and simple, and data input begins immediately.

What do you dislike most about this product?

The infrastructure includes some parts that don't come standard with high availability. Because of their extreme sensitivity to network problems, the controllers will initiate a HA failover at the tiniest network blip. The method for selecting the master node is quite flawed and frequently results in split-brain instances rather than clean failovers.

What recommendations would you give to someone considering this product?

Excellent network map visualization of monitoring data on the user interface. Finding the bottlenecks and the areas where the program is running slowly is helpful. Gives detailed information to help in problem-solving. It doesn't use a lot of resources.AppDynamics gains from routine product updates, release cycles, and enhancements. AppDynamics is quite durable, and Cisco offers quick, effective support for the tool.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Calli-Kim D.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

One stop for all organizational monitoring needs.

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

We are also trying to supervise the usage of all commercial transactions, including how long it would take to notify a particular API endpoint, using AppDynamics, which generates us with a truly united shot that erases several barriers to addressing key challenges.`

What is your favorite aspect of this product?

Its flow charts are wonderful. The best part is everything is displayed in a chart and is easy to understand owing to the benchmark that we construct depending on multiple applications and demands that can be changed at any time in the hopes of living up to expectations.

What do you dislike most about this product?

It is deficient in advanced technologies that make use of numerous frameworks technologies and integrate with the other data streams. There are several menus and options to choose from, however most of the often you have no idea what they do. Because of the app's vastness, I would recommend to use only a tiny subset of its capabilities.

What recommendations would you give to someone considering this product?

It greatly aided in achieving the most important aim, thus I would strongly recommend it to anyone else. However, keep in mind exactly whatever you want considering putting additional capabilities after a transaction has been closed might be pricey. Attend lectures and/or schedule consultations; allocating employees to implementation and maintenance is also a smart idea.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Sam-bærekraft L.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic monitoring platform

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

With AppDynamics Application Performing Monitoring, we can analyze, manage, and evaluate our organization's transactions. It is one system, one solution, and 24/7 transparency and administration of our whole application system, whether it's SaaS, on-premises, or hybrid. When alerts are stimulated, we can clearly state alert system and exclusions.

What is your favorite aspect of this product?

It is among the greatest program monitoring tools since it brings you fully updated on the leading function categories that are using Hardware resources. We can also change the warnings to receive them from numerous channels, allowing us to know well in advance if there is a difficulty with any application and also construct alternate displays depending on our requirements, which are usually quite useful.

What do you dislike most about this product?

App Dynamics spans a wide range of technologies, and publishing is a bit of a cheap place in terms of locating good documentation, creating dashboards, and so forth. Also, unlike other tools, it does not display the entire log file. We must log into the computers or utilize other programs if we have it installed in order to properly parse the logs.

What recommendations would you give to someone considering this product?

It has strong seamless integration with some other producers, facilities, and suppliers, making the process easier to properly execute. Resource usage enables us to detect and avoid issues earlier they impact our consumers, and quicker warning times result in speedier recovery periods.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

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