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Cisco Systems

AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Sushil K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Monitoring tool for thorough data and applications

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

We have several nodes operating for various micro-services as part of a caching solution we designed using Hazelcast Distributed Cache. As each microservice has a unique tier name, we are attempting to track the utilization of all business transactions to determine how long it takes to call out a certain API endpoint. We watch as the transaction proceeds between several parts. Additionally, we have established special health guidelines so that the support staff may make a choice.

What is your favorite aspect of this product?

An excellent solution for monitoring infrastructure, including servers, databases, API endpoints, and business activities, is AppDynamics. It's really simple to set up AppDynamics; all we have to do is install a client on the infrastructure we want to monitor. The client can then be smoothly integrated with the application, such as spring boot, by just specifying the tier. The dashboard then displays right away. Even better is being able to see how the request is being distributed throughout the many micro-services. We can set up various alerts and exceptions and set up actions when the triggers are struck, from sending messages.

What do you dislike most about this product?

More details on product integration with other goods could be useful. Future plans include supporting more platforms. It's not about disliking, but the organization might concentrate more on UX.

What recommendations would you give to someone considering this product?

Provides performance metrics for the servers and apps. The dashboard is simple to set up. Drill down method makes it simple to locate errors. The UI is highly straightforward and simple to use. Nice language documentation for implementing the controller with the agent.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Nikhil Kumar S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Satisfied with the product only issue is price

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

Rich Features - Tracing, Code Simulation, AI.ML based data visualization etc.

What is your favorite aspect of this product?

Its part of Cisco and hence hoping some magic and integration around network segment or 1000Eyes

What do you dislike most about this product?

Price is on higher side. AI/ML based issues prediction is missing.

What recommendations would you give to someone considering this product?

Highly Matured Product in APM space. Just go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ruhi S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

The finest monitoring app AppDynamics

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

In addition to maintaining my apps' live servers, I also manage databases and fix severe faults. I had problems with database administration, which AppDynamics resolved for me. handling problems and managing applications.

What is your favorite aspect of this product?

On the same platform, I can quickly manage databases, monitor all of the apps, check for faults, and fix them. Applications database administration, keeping track of all applications, Error fixes, and application-to-application communication

What do you dislike most about this product?

Services might occasionally crash, alerts can take some time to arrive, and the user interface could be better. The price of a license is something that is on the expensive side. Overall, I adored the tools it offers; they really aided me in problem-solving.

What recommendations would you give to someone considering this product?

We can witness in real-time how the many apps deployed by the server interact with one another thanks to the synthetic monitoring it offers of our applications. We can manage the connections and obtain metrics for the number of potential mistakes between connections thanks to AppDynamics. Monitoring online services and their relationships is quite valuable. Additionally, it contains alerting software that may be set up to send email notifications.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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