What is Acuity Scheduling?
Acuity Scheduling, an online booking platform, is a Squarespace company. In early 2020, we released Squarespace Scheduling. Scheduling and Acuity share nearly all of their features, but Scheduling is built into your Squarespace account. Scheduling can also be an integrated addition to a Squarespace website and can integrate with Squarespace Campaigns. Acuity account owners can give employees different levels of access, including access to specific calendars only.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAcuity Scheduling Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Acuity Scheduling.
91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Acuity Scheduling?
Pros
- Helps Innovate
- Fair
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Calendar Integration
Scheduling Link Creation
Real-Time Calendar View
Automated Notifications
Customizable Branding
Payment Processing
Availability Preferences
Mobile
3rd Party Integration
Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Breadth of Features
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Acuity Scheduling Reviews
Kathy H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Easy scheduling, integrates calendars and meetings
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Easily its most appealing quality is how simple it is to use. You may go right in with no prior knowledge of CRM or CS and you'll pick this stuff up quickly. I was finally able to find a convenient way to organize my time, communicate with my clients, and keep track of all of our scheduled meetings. The search function responds quickly and accurately and ignores case. Accessing customer information is simple, and I can keep tabs on scheduling alterations and other variables with ease. The survey design was also straightforward. I like how it adapts to your time zone automatically.
What is your favorite aspect of this product?
Features like package and discount management, an embeddable design, and support for several time zones are only the beginning. When compared to the prior scheduling program we utilized, this one has far less issues. It's so simple, yet so effective. Client calendars are synced and alerts are sent out automatically. Zoom's user interface makes setting up online meetings a breeze.
What do you dislike most about this product?
Crunchy user interface. It's not user-friendly, and the drop-down selections don't always appear. Banning user-submitted content is inconvenient since you can't just blacklist any new content that users could submit. I fear that, as an administrator, I would encounter several difficulties when first delving into the matter. When integrations fail, it really stinks.
What recommendations would you give to someone considering this product?
I was able to schedule meetings with clients, integrate it into my calendar, and keep track of both interviews and meetings. Appointment kinds, block scheduling, appointment booking/reminders, and centralized management of both of our clinics are all highlights.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Effective Service
Gilbert T.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
To schedule appointments with employees.
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
It is easy to use, cheap and very convenient to make reservations, choose the exact time and date. Offers excellent intake forms perfect for discovery calls and employee calls. It integrates well with my website.
What is your favorite aspect of this product?
It's accessible, I can schedule appointments with company employees, set it up and embed it on my website, even connect it to the Facebook pixel for ad tracking and performance.
What do you dislike most about this product?
At the moment I have not had any problems with this platform, it works well and integrates perfectly with my website.
What recommendations would you give to someone considering this product?
I recommend integrating it with your website and Facebook pixel to improve your ad performance and get better bookings at a low cost.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Ndome G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Perfect Meeting Scheduling Software
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
When it comes to meeting scheduling Acuity Scheduling offers the best features. It's affordable, and everything is online which makes it very convenient
What is your favorite aspect of this product?
I like that it's online and easy to use. The software is affordable It's scalable It sends notifications to ensure you never miss important notifications
What do you dislike most about this product?
I have zero dislikes as Acuity Scheduling has worked perfectly
What recommendations would you give to someone considering this product?
Everything about Acuity Scheduling is a plus and hasn't disappointed us. It's very resourceful and I recommend it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing