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Accelo

Accelo

Composite Score
8.2 /10
CX Score
8.6 /10

What is Accelo?

Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and

Company Details


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Awards & Recognition

Accelo won the following awards in the Project Management - Midmarket category

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Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

4% Negative
2% Neutral
94% Positive

Pros

  • Efficient Service
  • Caring
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

89

Workflow Management

88

Calendar Integration

86

Project Invoicing and Accounting Integration

85

Planning and Scheduling

85

Email Synchronization & Tracking

85

Retainer Management

84

Quote to Project Conversion

84

Resource Management

83

Budget Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 84

Quality of Features

88

Ease of Implementation

88

Business Value Created

87

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Availability and Quality of Training

83

Ease of IT Administration

82

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

81

Accelo Screenshots

Accelo Downloads

Accelo Reviews

Ndiga M.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Best Tool For Project Management

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

Unlike most tools in it's class, Accelo ia resourceful and manages projects from start to the end. With this software, it's all about better management of time and money

What is your favorite aspect of this product?

Deploying and using Accelo is easy The software offers Amazing features making project management flawless. It's resourceful yet easy to use and affordable

What do you dislike most about this product?

First timwt users needs a bit of training to understand the software

What recommendations would you give to someone considering this product?

For project management, Accelo offers best features. It's affordable and effective

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brandon S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Eliminated loss of data

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

With their project plans, scheduling, and capacity tracking, we can fully process our business, providing us with very detailed and accurate capacity projections. The entire company now has such faith in the reliability of the system and data that we report on the current state of play daily.

What is your favorite aspect of this product?

Accelo offered several options to a client who was searching for project management software that could handle a variety of challenges. This software was perfect for the job. Its ability to manage a variety of activities with a variety of consumers, as well as house a variety of jobs with a single customer. This allows me to keep track of how much work I've completed for each customer on a granular level versus the time spent on the task.

What do you dislike most about this product?

The reports are difficult to read and are not available in PDF format. We must report the precise time we spent working on each assignment. Unfortunately, because I frequently perform multiple jobs at the same time, it is unrealistic for me to keep track of the exact time.

What recommendations would you give to someone considering this product?

Consider hiring a consultant to help with installation planning and delivery to ensure you get the most out of the Accelo and that it is as customized to your company as feasible. Accelo can either supply this service directly or refer you to one of their partners. Attempting to do it on your own without the necessary knowledge delayed adoption.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

kinsley k.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Might and Powerful

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

We have been using Accelo for long and I can share one thing with surety that they are doing great and have evolved towards betterment with time. Most of the platforms lacks one thing or another but with Accelo we never had to worry about it.

What is your favorite aspect of this product?

We choose Accelo because it could give us all functionalities and needs under one roof and that’s exactly what we were looking for. We can create customized workflow with the help of Gantt charts, there is a very rare client portal where client can login and see the progress, and then there is Real-time insights to make better and quick decision and what not. You have everything under control with this one here.

What do you dislike most about this product?

While it gives a lot of benefits, there is sure need to improve on some areas. The editing or relocating a tasks file iv very troublesome it take ages to do so and most often it just doesn’t happen. It would be great if they could do something about it. Also, when we need to export something, it is also very troublesome and difficult.

What recommendations would you give to someone considering this product?

Very much suitable for all size of company and all size of teams within. It links you with clients on one platform and you can easily share data there. The automated workflow makes it very easy for everyone. It also comes with an app feature so you check things at odd hours and it is available in English language supporting almost all countries in quite reasonable prices. You can decide your budget and simply go for it.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Respectful

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