What is Accelo?
Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Efficient Service
- Caring
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Calendar Integration
Project Invoicing and Accounting Integration
Planning and Scheduling
Email Synchronization & Tracking
Retainer Management
Quote to Project Conversion
Resource Management
Budget Management
Time & Expense Tracking
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Customization
Usability and Intuitiveness
Also Featured in...
Accelo Screenshots
Accelo Downloads
Sales
Projects
Tickets
Retainers
Billing
Reports
Integrations
Accelo Reviews
Rassan H.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
"Accelo is one of the best"
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo is better than other software because it has better functionality, cost, customer reviews, user interface, team acceptance, integrations with other software, automation and was the PERFECT FIT for our business
What is your favorite aspect of this product?
The best detail is being able to connect email chains to the appropriate customer or project. Our previous program required us to copy and pray we didn't make a mistake while copying task lists, which was time-consuming and error-prone.
What do you dislike most about this product?
To have a good overview of the billing dashboard, you presently have to rely on the usage of filters, which isn't enough. At a glance, I'd want to know whether an invoice has been delivered, received, and paid. The mobile app, on the other hand, is a far cry from the online version and is in desperate need of some care and affection.
What recommendations would you give to someone considering this product?
Make sure you know precisely what you want to do with this program before you begin using it. It's a little pricey up front, but if you play your cards correctly, you can receive a lot of support in setting up workflows and templates since your point of contact will develop them all and make tweaks for you! Also, pay attention to the conversations that take place over the phone. As long as you pay attention and do your "research," implementing backend adjustments will be lot easier for you.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Inspires Innovation
Alex R.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
It provides you with all services under one roof!
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo comes with all basic and most advanced features on the platform that is helpful in the planning, processing, and execution of the work on time and with the best means possible. You can have this one by your side and all your worries will be far away.
What is your favorite aspect of this product?
Accelo is one of those platforms that provides you with all services under one roof. You can excel in project management, which is your goal, and you can enjoy the benefits of having a CRM, and do monthly or weekly billing, the integration is great and there are not any missing features required to manage a project. Not a one that I know.
What do you dislike most about this product?
Although there is nothing much to worry about, however, many people find it overwhelming due to the many features available on the task. It takes some time for them to get adjusted and be comfortable with the platform. This is not an issue for many but it is still a point of concern.
What recommendations would you give to someone considering this product?
From features to pricing plans, everything has been made for the ease of people. It is simple and features enriched. You can have the best experience in project management alongside other desired processes. The simplicity makes it unique, the job is done on time and there are not many issues to face or worry about.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Philomena O. A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Great features
Likeliness to Recommend
What differentiates Accelo from other similar products?
It’s functionality
What is your favorite aspect of this product?
It’s does the work for you
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
It’s performance enhancing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
