What is Accelo?
Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Efficient Service
- Caring
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Calendar Integration
Project Invoicing and Accounting Integration
Planning and Scheduling
Email Synchronization & Tracking
Retainer Management
Quote to Project Conversion
Resource Management
Budget Management
Time & Expense Tracking
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Customization
Usability and Intuitiveness
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Accelo Screenshots
Accelo Downloads
Sales
Projects
Tickets
Retainers
Billing
Reports
Integrations
Accelo Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
easy to use and fantastic product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Darby Lee Y.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Jun 2021
Fantastic Product, Great Support!
Likeliness to Recommend
What differentiates Accelo from other similar products?
I love the integration with Accelo, it's a one-stop shop with email tracking, invoicing, and project management. My staff doesn't have to jump from different programs and waste time.
What is your favorite aspect of this product?
Invoicing directly from time logged and email tracking!
What do you dislike most about this product?
The invoicing is a little standard and not as customizable as we would hope. However, support and the Executive Team has considered our ideas and what makes it easier for us.
What recommendations would you give to someone considering this product?
Give it a try, we are a long-term customer. Their support is next level, they care about their clients.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ricci D.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2021
I can't function without Accelo! My best friend!
Likeliness to Recommend
What differentiates Accelo from other similar products?
I think it can be customized as per the business needs and it's a big factor cause we treat each business differently.
What is your favorite aspect of this product?
Insights vision of budgeting. I wish it to be more understandable but I am loving it already as it helps me with my report.
What do you dislike most about this product?
I can't do bulk scheduling. :( and there are times that when we schedule the staff, we wanted to check how much is left in the budget after hours forecasted has been applied.
What recommendations would you give to someone considering this product?
Make sure to keep everything right from the start to avid clean up in the long run. Have a plan on what you really wanted to see and record and stick to it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
