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Accelo

Accelo

Composite Score
8.2 /10
CX Score
8.6 /10

What is Accelo?

Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and

Company Details


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Awards & Recognition

Accelo won the following awards in the Project Management - Midmarket category

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Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

4% Negative
2% Neutral
94% Positive

Pros

  • Efficient Service
  • Caring
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

89

Workflow Management

88

Calendar Integration

86

Project Invoicing and Accounting Integration

85

Planning and Scheduling

85

Email Synchronization & Tracking

85

Retainer Management

84

Quote to Project Conversion

84

Resource Management

83

Budget Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 84

Quality of Features

88

Ease of Implementation

88

Business Value Created

87

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Availability and Quality of Training

83

Ease of IT Administration

82

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

81

Accelo Screenshots

Accelo Downloads

Accelo Reviews

Dayana J.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Completely integrated systems for Project manageme

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

Accelo integrates the essential demands of your marketing, program management, retainers, maintenance tickets, and communication into a unified system for small medium service firms, making it simple to assign tasks, track progress, and see expenditures and performance in instantaneously. Accelo enables you to obtain transparency into the effectiveness of your whole organization, allowing you to simply produce the services that their clients appreciate.

What is your favorite aspect of this product?

Accelo provides completely integrated systems for Selling, Project Management, and Billing that are tailored to the needs of consumer organizations. manages all aspects of your business, including sales prospects to invoicing and everything in between. Tracking Emails Automatically. Are important sales and project messages dispersed over many Gmail inbox? mechanically collects all client emails and stores them centrally so that your whole team may access and use them. Effective Workflow and Business Processes, There are no two customers or enterprises alike, yet without a structure and processes in place, things may go extremely wrong.

What do you dislike most about this product?

We misplaced data on this platform, there were dozens of issues, and there is little or no user assistance. It's no wonder that they have had such a massive turnover. The offering is complicated, and there is no training available. When customers ask for assistance, the staff is impolite. I despise the fact that customer service needs to be paid for.

What recommendations would you give to someone considering this product?

Social Inclusions, Accelo is recommended due to it seem to be a plethora of new options for the company to collaborate with consumers these nowadays. interconnected with Twitter and LinkedIn, enabling you to leverage social media to provide excellent service. Safe and Simple to Use connectivity is protected, so you can already see that your data and access are safe at all times. incredibly simple to use because it is web .Additional feature Broadcasting in Real Time, You can rapidly see performance of the company across customer, projects, teams, and also in a legitimate, creative environment, via widgets or thorough analytical outputs.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Hannah J.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Manage both the projects and repeated work

Likeliness to Recommend

8 /10

What differentiates Accelo from other similar products?

Accelo is one of the software that help us to manage both the projects and repeated work. It is single platform for our project management and time tracking process for our tasks. Accelo help us to run our professional business with great visibility and control. Accelo offer us to select packages tailored to meet our unique business needs. Their experts work with us to optimize our platform experience.

What is your favorite aspect of this product?

It has great quoting function and customer tracking. This product allows us to track about anything we want. It syncs us to Gmail so we can get notifications on scheduling and different projects. It integrates very well with QuickBooks, RMM, and email platforms. And also, it is reasonably priced.

What do you dislike most about this product?

In the main view we cannot add the custom fields, neither the progress in the project overview

What recommendations would you give to someone considering this product?

I recommend Accelo because onboarding is easy and I did it easily even without assistance. Tracking is also very easy. The dashboards are awesome and give me mazing overview of business. Also, it has a really robust ticket system which automatically email us involved with the ticket when a change is made.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Derrick M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Best application for project and task management.

Likeliness to Recommend

10 /10

What differentiates Accelo from other similar products?

Overall, Accelo is one of the most preferred application when it comes to tasks and projects management. I like how it allows me to manage my daily tasks and projects from anywhere anytime across the world. It has a simple and user-friendly interface which makes it extremely simple to learn and use. It is cost effective thus making it affordable.

What is your favorite aspect of this product?

I have used many different softwares for task and project management but Accelo is the best i have ever encountered. It allows me to create and assign new tasks to my teams with ease. I like how it integrates seamlessly with other great softwares like Google Calendar, Gmail and Microsoft outlook thus making it a super incredible platform for project and task management. The customer support team is readily available.

What do you dislike most about this product?

I lack completely nothing to point out as a dislike about Accelo. It is a brilliant and reliable solution for task and project management and i highly recommend it.

What recommendations would you give to someone considering this product?

Accelo is the best and most reliable software for time tracking, task and project management. I recommend it to all companies looking for a great platform for project and task management, time tracking.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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