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Field Service Management (FSM) Software

Field Service Management

What is Field Service Management Software?

Field Service Management (FSM) software enables companies to manage their in-field resources and enhance communication between in-office employees and offsite workers. Helps optimize field service operations which is primarily used by companies that deliver, repair or clean at a client's location.

Common Features

  • Dispatch Management
  • Billing and Invoice Management
  • Service Scheduling
  • Mobile App
  • Quotes and Estimates
  • Dashboards, Analytics and Reporting
  • Field Service Workflow Management
  • Field Service Knowledge Management
  • Application Integration
  • Online Booking
  • GPS Tracking
  • Field Sales Enablement

Top Field Service Management (FSM) Software

2025 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

Switch to Emotional Footprint
Products: 8
Next Award: Jun 2026

Top Field Service Management Software 2025

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Products below are ineligible for awards due to insufficient recent reviews

FieldPulse

FieldPulse

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FieldPulse is business management software as a service designed for service businesses who need to better manage their customer data, schedule jobs for employees, create invoices and estimates, track payments, and have better insight into their business operations. FieldPulse can be used via your mobile phone or computer.

My Service Depot

Smart Service

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Smart Service is a desktop application that adds scheduling, dispatching, routing, inventory management, equipment tracking, service histories, workforce tracking, payment processing, and much more to QuickBooks. This allows field service companies to streamline their operations and avoid double data entry. Smart Service imports existing customers from QuickBooks, allowing users to schedule and dispatch work to their current customer database (as well as schedule jobs for new customers).

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Zuper Field Service Management platform lets you reimagine field service delivery and delight your customers. Collaborate seamlessly with your field teams anytime, anywhere.

GPS Insight

ServiceBridge

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ServiceBridge is a Field Service Management solution, for desktop and mobile devices, designed for residential and commercial service-based businesses that want to manage customers, schedule jobs, track progress, take payments, and integrate with their accounting system. ServiceBridge helps small businesses and large franchise networks get organized, get paid, and grow their businesses.

Kapture CX

Kapture CX

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Kapture is an enterprise-grade AI-powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences into great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. With expertise in four key industry verticals: Retail (offline + e-commerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.

Zinier Inc

Zinier

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Zinier assists customers by improving productivity, achieving higher revenues and lower costs of ownership, and orchestrating industry-specific best practice workflows. By bringing work orders, assets, inventory, capacity, resources, schedules, and customers together with AI-driven automation and analytics, Zinier helps users stay in full control of installation and maintenance processes.

Coresystems AG

Coresystems

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Coresystems is the all-in-one field service software for your entire team. connects all aspects of the field service value chain using innovative technologies and a deep understanding of the needs of today's customers.

GPS Insight

FieldAware

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The FieldAware field service management solution is designed to serve as the focal point for your daily operations. The software expedites tedious back-office processes like scheduling, dispatching, and invoicing to empower your field technicians by bringing vital project information to their fingertips. The FieldAware Field Service Hub is your next step toward operational efficiency.

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Simplify your business from job scheduling to invoicing with Method:Field Services. Your technicians can use the Method mobile app to plan the perfect route, create estimates, record job progress, and update work orders on the go. Create and email invoices, accept online payments, and instantly sync your transactions to QuickBooks with Method.

TrueContext

TrueContext

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TrueContext (Formerly Prontoforms) provides the worlds most advanced Field Intelligence platform to help customers drive productivity and compliance in their field services activities