Improve the Candidate Experience to Get Better Talent in the Door Faster
You never get a second chance to make a first impression.
Onsite Workshop
Without improving the candidate experience:
- The organization will lose out on top talent.
- You may lose candidates as customers and create a negative organizational reputation.
- Candidates may tell their inner circle not to apply or purchase from the organization.
By creating a focus on the candidate experience:
- The organization shows candidates respect.
- Candidates will relay their positive experiences to others.
- The organization will attract top talent and create higher engagement in new hires.
Module 1: Assess Current State and Establish Project Goals
The Purpose
- Assess the organization’s current state for candidate experience.
- Set baseline metrics to compare new initiatives to.
- Establish goals to strengthen the candidate experience.
Key Benefits Achieved
- Gained understanding of where the organization is currently.
- Established where the organization would like to be and goals to achieve the new state.
- Set metrics to compare the organization’s initiatives.
Activities: | Outputs: | |
---|---|---|
1.1 | Establish high-level objectives. |
|
1.2 | Assess the applicant tracking system (ATS), career site, and team structure. |
|
1.3 | Select metrics and assess the current state. |
|
Module 2: Determine Activities Based on the Results of the Candidate Experience Assessment Tool
The Purpose
- Determine which segments of the candidate experience need improvement.
- Set expectations with hiring managers and talent acquisition specialists through a service-level agreement.
Key Benefits Achieved
- Segments with pain points have been identified and an action plan has been created for improvement.
- Service-level agreement was completed and expectations have been collaboratively set.
Activities: | Outputs: | |
---|---|---|
2.1 | Activities will vary per organization based on the segments of the candidate experience that require improvements. |
|
2.2 | Establish a candidate experience service-level agreement. |
|