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Train Managers to Coach for High Performance

Coaching is no longer optional; it’s essential!

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Your Challenge

  • Coaching has a positive impact across the organization.
  • Managers who coach their direct employees reap the benefits in both employee engagement and intention to stay.
  • Coaching is no longer a nice to have. As more Gen Y employees enter the workforce, coaching is one of their expectations.
  • Unfortunately, most coaches are less effective than they should be, which illustrates the need for proper training.

Our Advice

Critical Insight

  • Coaching can be provided through formal, scheduled meetings or through immediate, informal channels.
  • The GROW model provides an excellent structure to use when conducting formal coaching meetings.
  • When you encounter a coachable moment, use the 3Cs model to provide feedback and then transition into informal coaching.

Impact and Result

The HR team will experience:

  • Increased ability to assess talent.
  • Faster identification of performance problems.
  • Fewer complaints from employees that they are not receiving coaching.
  • More time to focus on strategic initiatives.

The organization will experience:

  • Higher levels of employee engagement.
  • Improved employee retention.
  • Lower turnover costs.
  • Improved team performance – more productive employees.

Employees will experience:

  • Skill development.
  • Progress towards career goals.
  • Greater support from managers.
  • Job empowerment.
  • Overall job satisfaction.

Managers will experience:

  • Higher employee engagement.
  • Improved relationships with team members.
  • Better opportunities to provide feedback.
  • Improved confidence in coaching.

Research & Tools

1. Make the case for high impact training

Gain buy-in for high impact training from the rest of the organization.

2. Prepare to implement the training

Take initial baseline metrics; customize the materials to your organization; and plan the training logistics.

3. Follow up after training

Evaluate training and continue development of employees after training session.

Guided Implementations

This guided implementation is a two call advisory process.

Call #1 - Prepare to implement coaching training

Our advisers will review the logistics of your coaching training session and ensure that your project metrics will be valuable.

Call #2 - Understand the concepts included in training

We will review the core coaching concepts (process, responsibilities, GROW model, feedback to coaching) with you and ensure that you have a solid grasp of each.

Onsite Workshop

Discuss This Workshop

Book Your Workshop

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Effectively Coach Your Employees to Better Performance

The Purpose

  • Understand the importance of coaching and the potential value of coaching.
  • Establish a structured coaching process with your direct reports.
  • Use the GROW model to structure coaching meetings with employees.
  • Move from feedback to coaching when coachable moments arise.

Key Benefits Achieved

  • Improved coaching effectiveness.
  • Knowledge and application of the GROW model when coaching.
  • Ability to combine coaching with feedback.

Activities

Outputs

1.1

Establish a structured coaching process with your direct reports.

  • Defined roles and responsibilities.
1.2

Use the GROW model to organize coaching meetings with employees.

  • Fill out coaching plan template.
1.3

Move from feedback to coaching when coachable moments arise.

  • Practice feedback to coaching roleplays.