The communications constitution is a document to be completed by the manager of a team or department after assessing the communications needs of the staff. The constitution should be openly available, and all direct reports should receive a copy.
The communication constitution:
- Outlines the manager’s communication values and commitments to his/her staff.
- Includes a schedule of communications milestones that will occur over the course of the year.
Creating an open communications environment is the first step to improving the communications flow between managers and staff. Setting communications protocols defines expectations on both sides, which encourages accountability for managers and staff.