Align the Role of HR with the Organization by Transitioning HR from Administrative to Functional
Get out of the Administrative rut.
- HR departments have traditionally carried a largely administrative burden. While administrative tasks won’t entirely go away, the reality is that business and employees have increasingly complex requirements of HR, and most HR departments are struggling to keep up.
- The new HR landscape demands a new set of behaviors from HR, and a shift in attitude from HR leaders and business leaders. Unfortunately, even if a desire exists for HR to move from Administrative to Functional, there are many that still think HR isn’t up to the task.
- HR’s ability to successfully transition from Administrative to Functional requires HR to absorb new business skills, develop formal HR programs, build solid relationships, and make a fundamental change in how and why it does what it does.
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Critical Insight
- Functional HR departments are simply more successful than Administrative HR departments. The bottom line is that they are taken more seriously by the business and are better able to meet their business commitments.
- Moving from Administrative to Functional is easier if HR completes a few prerequisites, including treating the transition like a formal project, getting HR staff commitment, reaching out to business managers to form relationships, and learning the art of building a business case.
- How HR behaves, not what functions it performs, is the best indicator of the role HR plays. HR demonstrates behavior in seven key areas: Information, Direction, Change, Command, Policy, Problem Management, and Performance Management. McLean & Company recommends that HR organizations transitioning from Administrative to Functional tackle behavior change initiatives in the order listed above to take advantage of interdependencies and ease the transition.
Impact and Result
- Use McLean & Company’s HR Role Diagnostic Tool to determine exactly which of the seven areas of behavior your HR department is currently.
- Select and apply McLean & Company’s recommended initiatives to transition your HR department from Administrative to Functional across the seven areas of HR behavior.
- Leverage McLean & Company’s HR Role Transition Project Planning and Tracking Tool to document the initiatives you plan to undertake and track your progress.
About McLean & Company
McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.
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