Service Desk Technician - Level II


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The Level II Service Desk Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.

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Search Code: 55692
Published: July 5, 2012
Last Revised: July 5, 2012

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