Implement HR Shared Services

Lay a foundation for HR customer service excellence.

Onsite Workshop

Without HRSS implementation you risk:

  • Reduced accountability and efficiency for administrative tasks.
  • Redundant and repetitive efforts within the HR department.
  • Lower quality data and information leading to substandard decisions.
  • Lower customer service standards without the streamlined, accurate, and faster offering of HRSS.

Implementing HRSS in your organization can:

  • Increase efficiency and lower operating costs.
  • Improve customer service and HR reputation.
  • Increase accessibility of HR information and empower employees.
  • Increase HR’s capacity to be strategic.

Module 1: Develop Vision

The Purpose

  • Determine organizational readiness and HRSS implementation method.

Key Benefits Achieved

  • HRSS project outline and goals determined.

Activities: Outputs:
1.1 Conduct readiness assessment.
  • HR Shared Services Readiness Assessment Tool
1.2 Examine outsourcing alternatives.
  • Outsourcing assessment
1.3 Complete the business case.
  • Business case for HRSS

Module 2: Develop Processes

The Purpose

  • Plan HRSS activities and processes.

Key Benefits Achieved

  • HRSS process roadmap developed.

Activities: Outputs:
2.1 Identify activities for HRSS.
  • HR Shared Services Service Level Agreement Template
2.2 Map processes within HRSS.
  • HRSS process map

Module 3: Prepare People

The Purpose

  • Prepare the organization to accept and use the HRSS.

Key Benefits Achieved

  • HRSS buy-in from managers and employees.

Activities: Outputs:
3.1 Define new roles and responsibilities.
  • Defined roles and responsibilities
3.2 Develop a communication strategy.
  • Communication strategy
3.3 Identify required competencies.
  • Require competencies

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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