Use our surveys to collect feedback from employees, internal partners, and the HR team itself. We'll help you use this essential data to transform insights into actions.
Turn feedback from employees and key players into actionable insights that inform every program, policy, and project that HR delivers.
Each of our diagnostics is assigned one of the following service levels.
The service level is highlighted in the individual diagnostic descriptions.
Your project is fully managed from start to finish by a dedicated McLean & Company team consisting of a Project Coordinator and Diagnostic Advisor. You provide the necessary data, edits, and approvals in order to maintain the project timeline. Post-survey services include results debriefs and action planning support.
The initial survey strategy, planning, build, and launch are supported by a dedicated McLean & Company Project Coordinator and Diagnostic Advisor. You are then trained on how to administer and maintain the diagnostic program on an ongoing basis. Ongoing technical support and results debriefs are included as part of the program.
You build and launch surveys independently through an online survey system. Surveys can be launched whenever they are needed - with our self-serve platform, you are empowered to launch surveys on your timeline. If you get stuck, technical support is available by email.
Collect and analyze data at all stages of the employee journey.
A single question that delivers powerful feedback highly correlated to employee engagement.
Go beyond job satisfaction to find out what drives a positive employee experience.
Uncover the most meaningful DEI changes your employees want to see.
Assess the domains contributing to burnout within your organization.
Align your HR Team and HR functions with business objectives to maximize the internal impact of HR.
Assess the organization’s satisfaction with HR services, prioritize key initiatives, and optimize alignment between HR and the organization.
Identify the HR team’s perceptions and ensure each HR area has assigned ownership and accountability.
Track and sustain internal learning and development.
We embrace the concept of privacy by design. In short, your data is securely hosted.
McLean & Company takes a data-centric approach to information security that's aligned with industry best practices. In order to keep your data safe, we comply with various national and international privacy regulations, which include aligning our internal processes and controls with key privacy expectations. Our formal information security program is designed with safeguards to prevent the unauthorized use or disclosure of customer data.
About Diagnostics
Here are answers to some of the most common questions we receive. For more information, connect with your account manager.
Most diagnostics are available in multiple languages with the number of available languages varying by diagnostic type. If you require a language that we do not current offer, additional translations can be secured at an additional cost. If you'd like to receive the list of available languages for a specific diagnostic, please contact us.
All Advisory+ level memberships include 1 HR Organizational Alignment Diagnostic, 1 HR Management & Governance Diagnostic, unlimited Learning Effectiveness self-serve diagnostics, and up to 100 individual 360 Feedback surveys. For membership pricing or to confirm your organization's diagnostic access, please contact us.
For managed and facilitated diagnostics, we recommend starting the project with a Survey Strategy call. Strategy calls are intended to set the project up for success by talking through best practices around internal communication and attaining a good response rate. A scoping call comes next and is where the project timeline and logistics are finalized (Ex. languages, delivery method, # of participants, etc.). Next, the survey is built and tested, and once finalized, the survey participants are uploaded into the platform. The survey then launches and participants are invited to provide their feedback. Once data has been collected, the reporting data can be generated and analyzed.
For self-serve diagnostics, the survey can be created and launched at any time directly through the McLean & Co website. Users can choose their own questions, send the survey to participants, and generate results using the online self-serve dashboard. Technical support is available through email.
To learn more about how we support you throughout the entire diagnostic process, please contact us.
Diagnostic results are available in either report format, dashboard format, or both. Reports are generated as files (PDF or Excel) which can be downloaded and saved on your work device. Dashboards show the diagnostic results on an online survey platform where different data views are available. In some cases, reports can be exported directly from the dashboard. To learn more about our diagnostic reporting and dashboard, please contact us.
Our Survey Questions are Research Backed
Our standard survey questions are designed and aligned with our best-practice industry research. By using our standard questions, not only do you save time, but you can rest assured that you're collecting the right data to implement positive change within your organization.
We offer a Strategic Approach
Unlike other survey providers, McLean & Company is not simply a survey platform. Our surveys are one piece of a broader Diagnostic Program. Included in the program is strategic support in the form of resources, guides, and analyst calls* that will help set your project up for success.
We help you turn Data into Actionable Insights
McLean & Company provides diagnostic results in a way that is easy to interpret. However, we go two steps further by including three results calls and action planning calls* as part of the program. Results calls are intended to help members fully understand the outcome of the survey through data driven insights; what areas are performing well and where there is need for improvement. The action planning call is where insights are turned into actionable initiatives. Once key initiatives are identified, the process doesn't end there. Instead, we connect members with additional tools, resources, and specialists who can help them put those initiatives into place using our best-practice research.
*Managed and facilitated programs only
