Foster an Effective Feedback Environment
Bolster your organization’s success by training employees to effectively give, ask for, receive, and act on feedback.
RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.A poor feedback environment results in:
- Employees not being encouraged to give, ask for, receive, or act on feedback.
- Employees not having the skills, tools, or techniques to engage in feedback.
Fostering an effective feedback environment results in:
- Better relationships between all groups in the organization.
- Increased employee engagement, enhanced innovation, increased recognition, and a positive impact on the bottom line.
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Module 1: Assess the Feedback Environment
The Purpose
- Rationalize the need for fostering an effective feedback environment.
- Assess how effective the current environment is for feedback.
- Determine how feedback drivers in the organization help or harm the environment.
Key Benefits Achieved
- Identification of objectives for fostering a feedback environment.
- Consensus on evaluation of how effective the feedback environment is.
- Understanding of what drives a feedback environment and what an effective environment looks like.
- Identification of how feedback drivers impact the environment.
Activities: | Outputs: | |
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1.1 | Identify your unique objectives for fostering a feedback environment. |
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1.2 | Use the Organizational Feedback Diagnostic to assess the feedback environment of your organization. |
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1.3 | Brainstorm how current job drivers help or harm the feedback environment. |
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1.4 | Brainstorm how current organization drivers help or harm the feedback environment. |
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Module 2: Design Initiatives and Plan for Operationalization
The Purpose
- Create initiatives to foster a feedback environment.
- Prepare for feedback training.
- Plan communication and how to follow up.
Key Benefits Achieved
- Understanding of how to formulate initiative and cover technology.
- Development of initiatives to tackle feedback driver development areas.
Activities: | Outputs: | |
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2.1 | Review results and recommendations from the Organizational Feedback Diagnostic. |
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2.2 | Build feedback driver initiatives. |
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2.3 | Customize the training deck. |
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2.4 | Plan out logistics for the training session. |
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2.5 | Set metrics and plan for how to collect them. |
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2.6 | Draft the communication plan. |
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2.7 | Customize the employee follow-up survey. |
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