Create a Culture of Recognition to Drive Engagement, Improve Retention, and Increase Profitability

Establish informal recognition to create a high-return culture of recognition.

Onsite Workshop

Having a recognition program that is not widely used results in:

  • Employees not feeling their efforts are recognized or valued.
  • Employees receiving no recognition for long periods of time.
  • Employees feeling overworked and underappreciated.

Having a widely-used recognition program results in:

  • Increased engagement.
  • Increased performance commitment.
  • Increased intent to stay.

Module 1: Create a Culture of Recognition

The Purpose

  • Understand the rationale for recognition, as well as how to create a strong foundation for a culture of recognition.

Key Benefits Achieved

  • Uncover the substantial benefits of recognition.
  • Discover the eight keys to recognition success – and the basis for a recognition culture. 

Activities: Outputs:
1.1 Focus on the day-to-day and informal recognition that create a culture of recognition
  • Agenda
1.2 Understand the keys to successfully building recognition into our culture
  • How the keys to recognition can be applied in your organization

Module 2: Select and Operationalize Recognition Initiatives

The Purpose

  • Design informal recognition initiatives that target key behaviors and train managers to apply liberally.

Key Benefits Achieved

  • Identify behaviors to be recognized.
  • Establish nomination and selection criteria.
  • Select appropriate types of recognition.
  • Set a recognition budget.
  • Use the engagement survey to track recognition outcomes.
  • Assess if online recognition is right for your organization.
  • Establish recognition guidelines.
  • Get ready for manager training.
  • Document a communication plan.

Activities: Outputs:
2.1 What behaviors should we recognize?
  • Identified behaviors
2.2 Establish nomination and selection criteria
  • Documented nomination and selection criteria
2.3 Drive a recognition culture by layering all four common day-to-day and informal recognition types
  • Documented appropriate types of recognition
2.4 Decide on a recognition budget based on either a percentage of salaries or a cost calculation
  • Established budget

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