Build a Change Sustainment Plan

Prevent your change from washing away by creating a plan to sustain the benefits of your change beyond go-live.

RETIRED CONTENT

Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.

Not planning for the sustainment of change often leads to:

  • Unrealized benefits of the change (e.g. efficiencies not gained, revenue not increased)
  • Change fatigue, disengagement, and low morale
  • Reduced investment in future projects

Including a sustainment plan in change projects helps you to:

  • Improve change adoption and usage.
  • Increase the likelihood of meeting or exceeding project objectives.
  • Finish projects under budget and ahead of schedule.

Book Your Workshop

Workshops are a great way to accelerate your project. Our highly skilled facilitators take you through key phases of your project and ensure your team has the guidance needed to complete your project successfully.

Module 1: Prioritize Actions for Sustainment and Identify Sustainment Components Needed

The Purpose

  • Establish goals and success measures.
  • Review the project/change plan.
  • Evaluate the use of sustainment components.

Key Benefits Achieved

  • Evaluated current use of sustainment components.

Activities: Outputs:
1.1 Set sustainment targets/success criteria for change goals and metrics.
  • Sustainment targets/success criteria established for project
1.2 Prioritize the most impactful project/change actions to determine where to focus sustainment.
  • Project/change actions prioritized for sustainment
1.3 Identify obstacles to sustainment.
1.4 Determine if core sustainment components are in place.
1.5 Determine which supplementary components are needed.
  • Core and supplementary components identified

Module 2: Create Sustainment Plan

The Purpose

  • Create a plan for core and supplementary sustainment components for each prioritized project/change action.
  • Outline roles for sustainment actions.

Key Benefits Achieved

  • Integrated sustainment components into the project/change plan.

Activities: Outputs:
2.1 Build plan for core sustainment components for prioritized actions.
  • Sustainment plan for all components
2.2 Build plan for chosen supplementary components for prioritized actions.
2.3 Create a RACI chart for sustainment plan implementation.
  • Completed RACI chart to identify owners and support of sustainment plan components

Module 3: Prepare for Sustainment Plan Implementation

The Purpose

Form a timeline and review process.

Key Benefits Achieved

Defined process to implement and monitor the sustainment plan.

Activities: Outputs:
3.1 Draft an implementation timeline.
  • Implementation timeline determined
3.2 Establish sustainment planning team meetings and review process.
  • Sustainment plan review process determined
3.3 Determine approach for gathering feedback on the sustainment plan.
  • Feedback approach confirmed