Build a Change Sustainment Plan
Prevent your change from washing away by creating a plan to sustain the benefits of your change beyond go-live.
Onsite Workshop
Not planning for the sustainment of change often leads to:
- Unrealized benefits of the change (e.g. efficiencies not gained, revenue not increased)
- Change fatigue, disengagement, and low morale
- Reduced investment in future projects
Including a sustainment plan in change projects helps you to:
- Improve change adoption and usage.
- Increase the likelihood of meeting or exceeding project objectives.
- Finish projects under budget and ahead of schedule.
Module 1: Prioritize Actions for Sustainment and Identify Sustainment Components Needed
The Purpose
- Establish goals and success measures.
- Review the project/change plan.
- Evaluate the use of sustainment components.
Key Benefits Achieved
- Evaluated current use of sustainment components.
Activities: | Outputs: | |
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1.1 | Set sustainment targets/success criteria for change goals and metrics. |
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1.2 | Prioritize the most impactful project/change actions to determine where to focus sustainment. |
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1.3 | Identify obstacles to sustainment. |
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1.4 | Determine if core sustainment components are in place. |
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1.5 | Determine which supplementary components are needed. |
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Module 2: Create Sustainment Plan
The Purpose
- Create a plan for core and supplementary sustainment components for each prioritized project/change action.
- Outline roles for sustainment actions.
Key Benefits Achieved
- Integrated sustainment components into the project/change plan.
Activities: | Outputs: | |
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2.1 | Build plan for core sustainment components for prioritized actions. |
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2.2 | Build plan for chosen supplementary components for prioritized actions. |
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2.3 | Create a RACI chart for sustainment plan implementation. |
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Module 3: Prepare for Sustainment Plan Implementation
The Purpose
Form a timeline and review process.
Key Benefits Achieved
Defined process to implement and monitor the sustainment plan.
Activities: | Outputs: | |
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3.1 | Draft an implementation timeline. |
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3.2 | Establish sustainment planning team meetings and review process. |
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3.3 | Determine approach for gathering feedback on the sustainment plan. |
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