What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
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Appointment Scheduling
Translation missing: en.product_page.ratings.score 8.8
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Whiteboard Software
Translation missing: en.product_page.ratings.score 8.7
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Visitor Management
Translation missing: en.product_page.ratings.score 8.5
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Telemedicine
Translation missing: en.product_page.ratings.score 8.3
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Zoom Workplace Reviews
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2020
Works as expected, constantly improving
Likeliness to Recommend
Pros
- Enables Productivity
- Continually Improving Product
- Reliable
- Effective Service
Allyson C.
- Role: Operations
- Industry: Entertainment
- Involvement: Initial Implementation
Submitted Aug 2020
This has kept my people together and productive
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ease for the team to use together
What is your favorite aspect of this product?
The look of the background, very professional
What do you dislike most about this product?
Volume issues when live
What recommendations would you give to someone considering this product?
Always shop around but this is the best one
Pros
- Continually Improving Product
- Altruistic
- Acts with Integrity
- Transparent
Cons
- Inhibits Innovation
- Less Performance Enhancing
- Vendor's Interest First
Bill S.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Aug 2020
This software consistently delivers value!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It’s widespread adoption makes it easy to utilize the various functionalities
What is your favorite aspect of this product?
Reliability
What do you dislike most about this product?
Hackers and need for passcode to prevent it
What recommendations would you give to someone considering this product?
Excellent product and enhances work efficiency.
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Saves Time
