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Typeform

Typeform

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Typeform
8.0 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details


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Awards & Recognition

Typeform won the following awards in the Survey Software category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

92 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

1% Negative
6% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Performance Enhancing

Feature Ratings

Average 82

Questionnaire Design/Survey Builder

88

Templates & Question Library

85

Mobile Support

85

Branching and Logic

85

Role and User Management

83

Customizable Branding

82

3rd-Party Integrations

80

APIs and Integration

79

Collaboration

76

Multi-Channel Distribution

75

Multi-Media Support

74

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

88

Ease of Implementation

86

Ease of Customization

83

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Vendor Support

82

Ease of IT Administration

81

Business Value Created

80

Quality of Features

76

Breadth of Features

75

Typeform Reviews

nonso A.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Pleasant experience but with weaknesses.

Likeliness to Recommend

8 /10

What differentiates Typeform from other similar products?

Typeform is easy to use, both for survey creators and survey respondents. It allows users to integrate beautiful media elements into surveys and this has given my surveys beautiful aesthetics which many of my target respondents find attractive, thus improving the quality of interest in my surveys,

What is your favorite aspect of this product?

Typeform is best known for presenting surveys, in a "one question at a time", chat conversation styled format, which has proven , from my own experience to create better engagement with survey respondents and increase the chances of respondents completing my surveys ,

What do you dislike most about this product?

Although Typeform does offer in-built data analysis capabilities, they rarely ever meet my need. Often times, I have to export survey data from Typeform to proper data visualization and analytics tools.

What recommendations would you give to someone considering this product?

Although Typeform is beautiful for getting engagement for survey respondents, it is inherently flawed in the quality of data visualization and analysis it provides to survey creators.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Brian R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Perfect Blend of Simplicity and Advanced Features

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

Real-time comments and analytics are another key differentiator. Typeform presents instantaneous insights into survey responses, permitting users to track information and make knowledgeable decisions fast. This feature is valuable for companies that rely upon well timed feedback to refine their strategies or enhance patron reports.

What is your favorite aspect of this product?

The actual-time feedback and analytics are extraordinarily beneficial. Being able to song responses as they arrive in and examine statistics instantly helps me make brief, knowledgeable decisions. This characteristic is specifically valuable for time-sensitive tasks or after I want to pivot techniques based on comments.

What do you dislike most about this product?

The person limits for sure fields, like query textual content or answer alternatives, may be restrictive. This predicament would possibly pressure customers to simplify their questions or responses, potentially affecting the readability or depth of the facts collected.

What recommendations would you give to someone considering this product?

Test your surveys on a couple of gadgets and structures to ensure they appearance and characteristic as supposed. Typeform’s cellular responsiveness is a strong feature, but it’s continually a great concept to double-take a look at the person revel in across extraordinary displays and browsers.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2025

Easy to use, great logic paths , user friendly

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Saves Time
  • Altruistic
  • Continually Improving Product

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