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Typeform

Typeform

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Typeform
8.0 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details


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Awards & Recognition

Typeform won the following awards in the Survey Software category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

92 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

1% Negative
6% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Performance Enhancing

Feature Ratings

Average 82

Questionnaire Design/Survey Builder

88

Templates & Question Library

85

Mobile Support

85

Branching and Logic

85

Role and User Management

83

Customizable Branding

82

3rd-Party Integrations

80

APIs and Integration

79

Collaboration

76

Multi-Channel Distribution

75

Multi-Media Support

74

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

88

Ease of Implementation

86

Ease of Customization

83

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Vendor Support

82

Ease of IT Administration

81

Business Value Created

80

Quality of Features

76

Breadth of Features

75

Typeform Reviews

Paweł M.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Amazing UX and design but prohibitive pricing

Likeliness to Recommend

6 /10

What differentiates Typeform from other similar products?

Typeform initially distinguished itself with its exceptional user experience and sleek design. Unlike traditional forms, Typeform offered an interactive, conversational approach that captivated users and increased response rates. This innovation set it apart as a leader in the industry when we first chose it.

What is your favorite aspect of this product?

The standout feature of Typeform is its intuitive interface and engaging design. The platform makes creating forms a seamless process, with drag-and-drop functionality and customizable templates. Its ability to make surveys feel less like a chore and more like a conversation significantly enhances user engagement and data quality.

What do you dislike most about this product?

Over time, Typeform's pricing structure has become increasingly prohibitive. As a frontrunner in the market, the company seemed to leverage its position to maintain high prices, which can be a burden for businesses with budget constraints. Additionally, while the design remains impressive, the features haven't evolved sufficiently to justify these costs, especially with new competitors offering comparable services at more competitive rates.

What recommendations would you give to someone considering this product?

For those considering Typeform, it's crucial to weigh the cost against the benefits. While the user experience is outstanding, consider whether the pricing aligns with your business needs and budget. Explore other platforms that may offer similar features with better value for money. If you choose Typeform, ensure that you fully utilize its capabilities to maximize your investment.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Less Generous
  • Charges for Enhancements

Karla O.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Getting better engagements for my surveys.

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

Typeform offers professional level customization flexibility , without a lot of technical requirements. From responsive designs that fits well into different device and screen types, to customizable aesthetics which makes surveys created with Typeform more appealing to the target audience, to an impressive logic jump feature which enable the introduction of unique questions to survey respondents, based on their previous selections on our survey forms. Typeform customization possibilities are almost endless.

What is your favorite aspect of this product?

Extensive integration with popular applications we utilize in my workplace. This comes with many benefits, top of which includes the ability to automatically synchronise data between Typeform and tools like Excel for proper data analysis and management.

What do you dislike most about this product?

For long surveys, the Typeform approach of displaying one question at a time , may feel slow. In addition to this , when using the mobile builder, I do not have access to introduce logic to my survey questions , except I access the survey builder from my computer.

What recommendations would you give to someone considering this product?

Not ideal for teams interested in offline data collection.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Jovan A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Survey maker to trust

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

Intuitive interface and affordable, also has templates

What is your favorite aspect of this product?

Team collaboration enables me to work with other members in our department to create complete surveys

What do you dislike most about this product?

Limited fonts and designs

What recommendations would you give to someone considering this product?

Online survey maker to get feedback fro clients

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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