Microsoft Dynamics 365 Sales Enterprise
What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Microsoft Dynamics 365 Sales Enterprise Reviews
Ujunwa O.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Sep 2023
Easy to use.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Its flexibility and customisation does it for me.
What is your favorite aspect of this product?
It has most products I use integrated in it.
What do you dislike most about this product?
It took me a while to get around the different features and how to use them.
What recommendations would you give to someone considering this product?
If the product is within you budget, get it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shadrach M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Ease of Implementation, Customization.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Ease of Integration, Customization and continuous improvements
What is your favorite aspect of this product?
Extensibility and Integration
What do you dislike most about this product?
It's not really pocket friendly especially in Africa due to exchange rates
What recommendations would you give to someone considering this product?
Fantastic product, but pricey
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jessica B.
- Role: Vendor Management
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2023
Amazingly Customizable
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics is one of those programs where you wonder what it CAN'T do. I feel like you can customize it to ANY need your business has.
What is your favorite aspect of this product?
I LOVE the ability to do an auto dialer, while entering customer notes, while also running sales numbers reports, while also entering an order and customer service notes.
What do you dislike most about this product?
It does occasionally crash or get slow and needs to be completely rebooted from the server. It is rare though!
What recommendations would you give to someone considering this product?
I would recommend this product. It is an incredible tool.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
