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Microsoft Dynamics 365 ERP Logo Award Winner Product Badge
Microsoft Dynamics 365 ERP Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Dynamics 365 ERP

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Microsoft Dynamics 365 ERP
7.7 /10

What is Microsoft Dynamics 365 ERP?

Enterprise resource planning (ERP) systems help organizations manage their businesses with efficiency and flexibility—bringing together finance, manufacturing, retail, supply chain, warehouse, and inventory. Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.

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Awards & Recognition

Microsoft Dynamics 365 ERP won the following awards in the Enterprise Resource Planning - Enterprise category

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Microsoft Dynamics 365 ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

94 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 ERP?

3% Negative
8% Neutral
89% Positive

Pros

  • Trustworthy
  • Respectful
  • Security Protects
  • Continually Improving Product

Feature Ratings

Average 83

Accounting and Financial Management

86

Customer Relationship Management

85

Analytics and Reporting

84

Industry Specific Capabilities

84

Governance Risk and Compliance

84

Procurement Management

83

Job and Project Management

81

Supply Chain Management

81

Service Management

80

Human Capital Management

79

BI and Performance Management

78

Vendor Capability Ratings

Average 81

Quality of Features

84

Usability and Intuitiveness

82

Ease of IT Administration

82

Breadth of Features

81

Business Value Created

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

80

Vendor Support

80

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Customization

78

Microsoft Dynamics 365 ERP Reviews

  • Role: Consultant
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2021

All-around awesome product!

Likeliness to Recommend

8 /10

Pros

  • Saves Time
  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product
  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2021

Great to use

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Tracianne P.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2020

It is a great product easy to use.

Likeliness to Recommend

9 /10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

The functionality and ease of intergration.

What is your favorite aspect of this product?

No favorite

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Ease of use

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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