What is Mattermost?
Mattermost is a flexible, open source messaging platform that enables secure team collaboration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mattermost?
Pros
- Fair
- Over Delivered
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications
File Sharing Collaboration
Cross Platform Support
Instant Messaging
Screen Sharing
Granular Access Management
Document Collaboration
Search
Voice and Video Collaboration
Integration With Productivity Tools
Task Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Vendor Support
Ease of Customization
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Mattermost Reviews
Peterson N.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Beneficial team communication & collaboration tool
Likeliness to Recommend
What differentiates Mattermost from other similar products?
Mattermost is ideal tool audio and video chatting and calling. Mattermost enables great workflows orchestration.
What is your favorite aspect of this product?
It's simple to plan and manage tasks and projects with Mattermost. Mattermost most ensures that teams can collaborate more effectively on work schedules. It's enhance great team communication through instant messaging. Helps to increase work productivity
What do you dislike most about this product?
Mattermost is more dependent on strong internet connectivity for better performance.
What recommendations would you give to someone considering this product?
Mattermost is all they need for tasks and projects management,team communication and workflows orchestration.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Steven J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
You can work in a secure environment.
Likeliness to Recommend
What differentiates Mattermost from other similar products?
It provides private hosting, preserving the organization's privacy and information security. You can create different channels for different projects and teams, as well as for different types of work-related chat. It is customizable; you can easily switch from desktop to mobile phone. Communications, task and project management, and workflow can all be managed in one place.
What is your favorite aspect of this product?
Like Mattermost with custom emoji feature, allows you to reply to any comment. Business messages from various contexts can be instantly synchronized. For different projects and chats, you can create multiple channels. On social media, you can set up marketing programs and automate ads.
What do you dislike most about this product?
The user interface of Mattermost could be improved.
What recommendations would you give to someone considering this product?
I recommend Mattermost for the following reasons: Workflows can be automated. It is useful for solving problems that have an impact on productivity. It makes digital operations easier to transform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Brian K.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2022
Great Way to Communicate With Colleagues Easily.
Likeliness to Recommend
What differentiates Mattermost from other similar products?
It's privately hosted, this makes information doesn't go out of the organisation.
What is your favorite aspect of this product?
Ability to switch from desktop to mobile without losing or missing a message.
What do you dislike most about this product?
The slow refresh rate
What recommendations would you give to someone considering this product?
People working in a team and are looking for discreet way to communicate. You can attach photos or files and also send links.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
