What is Mattermost?
Mattermost is a flexible, open source messaging platform that enables secure team collaboration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mattermost?
Pros
- Fair
- Over Delivered
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications
File Sharing Collaboration
Cross Platform Support
Instant Messaging
Screen Sharing
Granular Access Management
Document Collaboration
Search
Voice and Video Collaboration
Integration With Productivity Tools
Task Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Vendor Support
Ease of Customization
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Mattermost Reviews
Mwangi G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Collaboration Made Easy With Mattermost
Likeliness to Recommend
What differentiates Mattermost from other similar products?
What makes Mattermost the best is that it is flexible and easily adapts to business needs when it comes to collaboration
What is your favorite aspect of this product?
I like that Mattermost is affordable yet no compromises on features and capabilities. The software is very flexible The software is reliable Using Mattermost is easy
What do you dislike most about this product?
Everything has so far been working well and therefore no issues to list here
What recommendations would you give to someone considering this product?
You can never go wrong with Mattermost when it comes to collaboration. It is reliable and affordable
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tiruthopu I.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Secured chat service
Likeliness to Recommend
What differentiates Mattermost from other similar products?
its very secured to use and trusted one when compared with other players in the market
What is your favorite aspect of this product?
we can make video calls we can make audio calls we can create desired groups supports integration with other applications
What do you dislike most about this product?
Nothing much
What recommendations would you give to someone considering this product?
If you want to have a application which is good at integrating with other applications , then this is one of the best one to have . Apart from this it can be used as effective tool for chatting in any organization
Pros
- Performance Enhancing
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
Manoj K.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2021
Perfect chat service
Likeliness to Recommend
What differentiates Mattermost from other similar products?
Security level involved, the way it can integrate with other applications is another best things about this product , ability to chat with anyone in the organization is another good feature it has (chat service , file transfer , video calling option) These days Mattermost is improving itself to stay strong in market. I see many people are moving towards this product because of the promising features it is offering to customers/clients . It support for mobile and web application is another thing which makes it to stand different from others .
What is your favorite aspect of this product?
Its feasibility to integrate with other applications like jumpcloud is one of the impressive feature i liked it and also it support for mobile and web application is another great things about it .
What do you dislike most about this product?
Video calling functionality needs to be improved a lot.
What recommendations would you give to someone considering this product?
If you are on a verge of making a robust system in you organization and want to have a promising chat service which will will serve your requirements , then Mattermost if one among them. Range of quality features it offers is also a reason for recommendation, some of them are file sharing , chat service , integration ability. Not all products offers all these.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
