What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Kevin M.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Apr 2022
Best software development tool around
Likeliness to Recommend
What differentiates Jira from other similar products?
It is built for developers and also IT professionals mainly. It tried to help support ITIL practices but still feels geared toward the mid size market
What is your favorite aspect of this product?
I love the layout and the ability to automate things. It is every fast interface and makes pasting code or image very simple, so the team really enjoys interacting with it
What do you dislike most about this product?
It can be a bit complex and overwhelming starting off. Often times making a change can be a complex task because of how everything is so loosely coupled from the front end point of view which drives up complexity
What recommendations would you give to someone considering this product?
I would say take your time reading and setting it up well from the start, overall its a great product on a great path
Pros
- Performance Enhancing
- Unique Features
- Fair
- Altruistic
Cons
- Less Generous
Andrea C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Very good Project Management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
The reporting tool is a very particular ability of Jira and it enables managers to understand the status of the works
What is your favorite aspect of this product?
jira is a complete tool that allows you to have a complete view of your product, of the tasks in progress or not. The ability to create different dashboards is very useful
What do you dislike most about this product?
the tool requires a lot of study and preparation before being mastered
What recommendations would you give to someone considering this product?
Implementation and use take some time. If you need a complete tool for managing your work, Jira is a great solution
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Reliable
RASHAB K.
- Role: Operations
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Apr 2022
features the best in Market in Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is a Project Management software which provides easy customizable dashboards and easy issue tracking with a flowless UI making it more interactive in comparison to other software's that work with agile methodologies.
What is your favorite aspect of this product?
The absolute best about Jira is its Project planning and operations cycle. It lets you easily track a progress of a issue with status availability. With customizable dashboards you can allocate and train your team as per the project requirement which is not just easy to use but also very feasible. With features such as time tracking and timesheet, it also debunks the idea of a different software being used for the same task. Also the filter option is a must to easily track and excel out the data in form of CSV to keep track of Team's progress.
What do you dislike most about this product?
Sometimes the notification do not appear on the analyst dashboard. With more filters it acts out automatically making a change in a case, if you happen to be haphazard with the process or neglectful it can make a issue progress change which can be an issue on a later stage. The mobile application lacks some feature such as uploading and downloading files straight from the issue itself and only limited features are available compared to the web version of Jira..
What recommendations would you give to someone considering this product?
Its a must software if you get a lot of projects simultaneously with different project requirements and needs to keep track of issues easily. With case prioritization. its hard to mess up on the client deliverables.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing