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GetResponse

GetResponse

Composite Score
8.4 /10
CX Score
8.7 /10
Category
GetResponse
8.4 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

Company Details


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Awards & Recognition

GetResponse won the following awards in the Email Marketing category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 85

Auto-Responders

89

Campaign Management

88

Email Delivery

87

Email Templates

86

Segmentation

86

Content Authoring

85

Basic Reporting and Analytics

85

SPAM Compliance

83

A/B Testing

83

Sales Intelligence & Conversion Rates

82

Mobile Optimized

81

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Breadth of Features

87

Quality of Features

86

Business Value Created

86

Vendor Support

85

Ease of Customization

85

Usability and Intuitiveness

85

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Availability and Quality of Training

81

GetResponse Reviews

Shyamal P.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Superb software

Likeliness to Recommend

10 /10

What differentiates GetResponse from other similar products?

Quick use

What is your favorite aspect of this product?

Fast responss

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Must use you will love it

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Caring

Anvika L.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Beginner-Friendly Software For web-based Marketing

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

Get response allows you to contact your customers routinely utilizing email. You can set up campaigns that will trickle the information to your list over so numerous hours, days, weeks or months. You can also use it on an oddball basis. Getting response make life easy to arrive at all your email lists.

What is your favorite aspect of this product?

Getresponse is easy to get everything rolling with as they offer assistance videos and support to help you through the troublesome first email campaign set-up. I have attempted a couple of the main email campaign companies including Aweber, constant contact and MailChimp, get a response was the easiest to set up your first campaign.

What do you dislike most about this product?

The main feature I will like them to refine is the drag and drop builder. At the point when you make a landing page you still need to design one for the mobile view. Would like the system to auto-make the underlying landing page for mobile view.

What recommendations would you give to someone considering this product?

GetResponse is incredible for list working inside your crowd and for sending emails brilliantly. GetResponse is decently user-accommodating and does not take long to learn. Their website also is an extraordinary resource for learning different features of the instrument and it is certainly worth looking at.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Caring

Alyssa G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

You are always one step ahead with GetResponse

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

While working in the marketing department at my office, I must say this that getting and keeping a track of emails and other alike marketing platforms is not easy. You need to put lots of effort to do that and workforce as well to manage lots of content and data but GetResponse is a gem here. It helps with all of that in swift motion and without much hassle.

What is your favorite aspect of this product?

This is your all under one roof platform. You can manage email marketing by creating unique and creative emails with the help of templates, you can also use tools like auto funnel, get auto-responders, run campaigns and webinars and so much more that can easily cater needs of a small to large business without much struggle.

What do you dislike most about this product?

There is no trail offered for premium services. When we were switching to this platform we were also considering other programs, there was a free trial version for this one but with very limited options, after we paid for it we got to know that it so much more than those basic functionalities.

What recommendations would you give to someone considering this product?

GetResponse is your basic but catering all needs platform in the field of marketing. This is very much suitable for you though it surely does have capability to cater needs of all type of business, the price is reasonable in light of services they offer, you can get an offer that is suitable for your business.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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