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Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.4 /10
CX Score
8.3 /10
Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
13% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Security Protects
  • Acts with Integrity

Feature Ratings

Average 82

Payroll Administration

87

Time and Attendance

84

Employee Record

84

Benefits Administration

84

Compensation Management

82

Talent Acquisition

81

Learning and Development

81

Workforce Planning

81

Performance Management

81

Position Management

80

Talent Management

79

Vendor Capability Ratings

Average 77

Breadth of Features

82

Business Value Created

82

Quality of Features

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Ease of IT Administration

76

Availability and Quality of Training

76

Vendor Support

75

Ease of Data Integration

75

Ease of Implementation

70

Dayforce Reviews

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2023

Great to use from a configuration perspective.

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Don S.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

An Essential and Effective HR & Payroll Tool

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Overall, the best feature of Ceridian is that you have several different modules all working in sync. It allows you to use one system, where in the past you might have had a half dozen or so different systems. It’s like a Swiss army knife.

What is your favorite aspect of this product?

I like that Dayforce is not a rigid stone tablet. It is highly customizable and flexible depending on your needs. As a result, there is often more than one way to accomplish something. For some admins, that might make it more challenging to use, but it makes our super-users feel more empowered and independent as admins.

What do you dislike most about this product?

The majority of our employees are hourly manufacturing workers who aren’t sitting in front of a computer all day, so that presents a challenge in making sure they have access to everything they need. The mobile app has improved, but there are still things that are currently not accessible via mobile. Two most crucial things that come to mind are ability to view attendance points, and ability to complete performance reviews. Ceridian recently added mobile benefits enrollment. The app currently does not allow team member to complete “Forms” on the mobile device.

What recommendations would you give to someone considering this product?

Ceridian will work very closely with you, especially during implementation. But if you go into your partnership with Ceridian expecting them to do everything, you will likely get frustrated. While Ceridian offers support and assistance, they give you the freedom to make your instance your own. The more time you can spend figuring out solutions on your own and learning the system (and there is a LOT to learn) in the process, the better off you will be in the long run.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Frank M.

  • Role: Human Resources
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

The most intuitive product for payroll processing

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Data management between the various areas of the Dayforce platform are handled seamlessly, Ceridian seems very committed to staying up-to date with technology and relevant. The ease-of-use and functionality provided provides a return on the investment.

What is your favorite aspect of this product?

From a payroll processing perspective it is the most intuitive product I have used thus far.

What do you dislike most about this product?

Their delivered reports are lacking and their built-in reporting feature does not make it is not easy to modify the majority of their existing reports.

What recommendations would you give to someone considering this product?

Thoroughly map out your Organizational structure from your Legal Entity to Locations, Departments, Sites, Zones, etc. and ensure you have you Job Assignments setup correctly so that you do not have to create a new Job Assignment for each department (different labor cost centers).

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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