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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Karan T.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Swiss Army knife of project management

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

That it can do a lot of things in one ecosystem - track time, project management, upload documents, drop comments, whiteboards, etc

What is your favorite aspect of this product?

This might seem trivial but I love the UI. But doesn't it make sense? if you have to use a system/tool every day, shouldn't' you like using it?

What do you dislike most about this product?

Random crashes, some features don't work as they should.

What recommendations would you give to someone considering this product?

Try out the free version, half of the people I've suggested this tool love it because it can do so much and the other half get overwhelmed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Luiz H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product! Delivers every feature needed.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

It provides you with a centralized way to manage all people involved in a project, in an organized way and allowing everyone to be on the same page, leading to a more productive way of work.

What is your favorite aspect of this product?

My favorite aspect of ClickUp is including the task on e-mails with customers to automatically include the message on the specific task I need, saving time of the entire team and centralizing information.

What do you dislike most about this product?

There is nothing I dislike about ClickUp at the moment, everything our company needs is available to use.

What recommendations would you give to someone considering this product?

Ensure that all features you already use from another vendor are available on Clickup, if the answer is Yes, you can be sure of getting much more of what you use, and it will be a huge step forward on the company.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful
  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Very good project management solution

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements

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