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Circuit

Composite Score

7.5 /10

CX Score

7.7 /10

23 Reviews Write a Review

What is Circuit?

Circuit is everything your teams need to communicate in a single app. It’s voice, video, screen share, chat, and file sharing. It’s collaboration made simple. Circuit improves teamwork by combining audio, video and screen-share with persistent messaging and content sharing in a single experience.

Company Details

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Circuit Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Circuit.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

84 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Circuit?

4% Negative

10% Neutral

86% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 81

Instant Messaging

Screen Sharing

Task Management

File Sharing Collaboration

Voice and Video Collaboration

Integration With Productivity Tools

Notifications

Granular Access Management

Document Collaboration

Search

Cross Platform Support

Vendor Capability Ratings

Average 80

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Circuit Reviews

Anatotura M.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Seamless Collaboration With Circuit

Likeliness to Recommend

9 /10

What differentiates Circuit from other similar products?

It makes business instant messaging and web conferencing easy and these capabilities makes it irresistible

What is your favorite aspect of this product?

Using Circuit is easy and so it setting up the tool It comes with many capabilities and enhances collaboration

What do you dislike most about this product?

Zero faults and Circuit has met our needs

What recommendations would you give to someone considering this product?

For improved business collaboration, Circuit is the real deal and has been working well and so I recommend it,

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Felipe d.

Role: Consultant
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

good UI but quite expensive

Likeliness to Recommend

6 /10

What differentiates Circuit from other similar products?

integration with unify deskphones

What is your favorite aspect of this product?

usability is vey friendly

What do you dislike most about this product?

price could be a bit lower

What recommendations would you give to someone considering this product?

if you use unify deskphones this is the way to go.

Pros

Reliable
Enables Productivity
Security Protects
Helps Innovate

Cons

Less Efficient Service
Charges for Enhancements
Vendor's Interest First

Yuris G.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Best Business Communication Application

Likeliness to Recommend

9 /10

What differentiates Circuit from other similar products?

What makes Circuit different is that communication is easy, fast and secure.

What is your favorite aspect of this product?

Deploying Circuit is easy The software is affordable The software makes team collaboration and communication fast ad seamless.

What do you dislike most about this product?

Circuit has never been troublesome. It has always worked.

What recommendations would you give to someone considering this product?

I'm recommending Circuit because it is seamless to use, very affordable and offers amazing team communication features.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

How We Deliver

Circuit

What is Circuit?

Company Details

Need Assistance?

Circuit Ratings

84 Likeliness to Recommend

84 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Circuit?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Screen Sharing The ability to share screens.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Notifications Tool alerts business of an application generated event.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Search The system can search an entire body of a document for a keyword or phrase.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Circuit Reviews

Anatotura M.

Seamless Collaboration With Circuit

Likeliness to Recommend

Pros

Felipe d.

good UI but quite expensive

Likeliness to Recommend

Pros

Cons

Yuris G.

Best Business Communication Application

Likeliness to Recommend

Pros

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Mattermost

Title

1
Since last award

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Feature Ratings

Instant Messaging

Screen Sharing

Task Management

File Sharing Collaboration

Voice and Video Collaboration

Integration With Productivity Tools

Notifications

Granular Access Management

Document Collaboration

Search

Cross Platform Support

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of Data Integration