AppNomu Customer Reviews 2024

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AppNomu

Composite Score

9.2 /10

CX Score

9.7 /10

75 Reviews Write a Review

What is AppNomu?

At AppNomu, we are dedicated to empowering your digital presence. We offer a comprehensive suite of services designed to cater to your every online need. Our offerings include domain registration, website hosting, &amp;amp; Software DevOps. As an industry leader, we take it as our responsibility to help businesses in acquiring their deserved place in the market. AppNomu strongly believes in building something that turns small startups into globally leading organizations. Our Mission is to connect, transform and digitize the way businesses use technology to create a good user experience with our software, equipping businesses with a medium to engage with clients,

Company Details

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AppNomu Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

99 Plan to Renew

97 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppNomu?

0% Negative

1% Neutral

99% Positive

Pros

Continually Improving Product
Caring
Saves Time
Helps Innovate

Feature Ratings

Average 84

Application Integration

Text Messaging

Communication Archive

Surveys Feedback

Mobile Payments

Loyalty Promotions Management

Scheduled Messaging

Opt-in

Marketing Analytics

Social Media Marketing Management

Mobile Marketing Management

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Quality of Features

AppNomu Screenshots

AppNomu Videos

AppNomu Reviews

Judith B.

Role: C-Level
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Pricing is good

Likeliness to Recommend

10 /10

What differentiates AppNomu from other similar products?

AppNomu provides a very good sanbox enviroment if you are going to send SMS through API where you can test the SMS before launching your application and they do support a lot of SDK to help code your authentication application to send OTPs in the programming language you are comfortable with and they have the ready made plugin for WordPress

What is your favorite aspect of this product?

I have used AppNomu for three years and it has been a good product for us helping us to send customized SMS and bulk messaging to our clients to remind them about their orders, and important product updates, I like the large number of SMS they support compared to other providers where they do not support few messages I have liked the pricing compared to other tools, here the pricing is per SMS you send and you can only top-up your account as in credit compared to other tool where pricing is per month regardless if you used the solution or not

What do you dislike most about this product?

I have seen often weakness in the support team where they do take a lot of time to respond to questions and this does not meet our interest when we have an emergency technical issue and the team do not respond, also top-up made through PayPal on the wallet, take longer time to be approved and acredited to the account

What recommendations would you give to someone considering this product?

Yes, I would recommend the tool because it is affordable

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Maureen A.

Role: C-Level
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Best for sending SMS

Likeliness to Recommend

10 /10

What differentiates AppNomu from other similar products?

The new added AI, makes it easy to create good short messages and the tool have custom reporting feature for providing analytic reporting

What is your favorite aspect of this product?

I like the contact management of the tool, easy to upload the contacts into the system for easy sending of bulk messages, also the pricing of the tool is fair

What do you dislike most about this product?

When sending SMS and the SMS does not get delivered, they do charge and they do not refund for such failed SMS and I wish they should be able to refund the money.

What recommendations would you give to someone considering this product?

Yes, I would recommend the tool, it has helped our organization to reach more clients through our SMS marketing

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Derek T.

Role: Information Technology
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Good tool for SMS marketing

Likeliness to Recommend

10 /10

What differentiates AppNomu from other similar products?

The speed of airtime and bill payments is impressive, and they are more affordable compared to other service providers.

What is your favorite aspect of this product?

I appreciate the simplicity of dispatching messages to a large number of clients and the interface is sufficiently clear to facilitate faster navigation. Additionally, transactions can be documented in a structured table format.

What do you dislike most about this product?

An SMS is only dispatched when the user's mobile number includes the country code.

What recommendations would you give to someone considering this product?

Yes, I would recommend the tool because of the fair pricing

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

AppNomu

What is AppNomu?

Company Details

Need Assistance?

AppNomu Ratings

96 Likeliness to Recommend

99 Plan to Renew

97 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love AppNomu?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Text Messaging The capability to send messages by SMS in addition to email.

Communication Archive Includes complete conversation or thread archiving capabilities for historical reporting, investigation, audit, and compliance purposes.

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Opt-in Provides an opt-in option for potential subscribers.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

AppNomu Screenshots

AppNomu New interface

AppNomu Recurring

AppNomu Interfaces

AppNomu Videos

What is in our version V.0.1 Software

AppNomu Reviews

Judith B.

Pricing is good

Likeliness to Recommend

Pros

Maureen A.

Best for sending SMS

Likeliness to Recommend

Pros

Derek T.

Good tool for SMS marketing

Likeliness to Recommend

Pros

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Title

Feature Ratings

Application Integration

Text Messaging

Communication Archive

Surveys Feedback

Mobile Payments

Loyalty Promotions Management

Scheduled Messaging

Opt-in

Marketing Analytics

Social Media Marketing Management

Mobile Marketing Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Quality of Features