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Social Media Management - Enterprise (SMM) Tools

Social Media Management - Enterprise

What is Social Media Management - Enterprise Tools?

Software for monitoring social media activity with the goal of gaining insight into user opinion and optimizing social media campaigns.

Common Features

  • Social Media Channel Integration Inbound
  • Social Media Channel Integration Outbound
  • Trend Analysis
  • Social Response Management
  • Sentiment Analysis
  • Contextual Analysis
  • Social Moderation and Workflow Management
  • Social Asset Management
  • Campaign Execution
  • Dashboards and Visualization
  • Social Post Archival

Top Social Media Management - Enterprise (SMM) Tools

2025 Data Quadrant Awards

2025 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

Switch to Emotional Footprint
Products: 11
Next Award: Jul 2026

Top Social Media Management - Enterprise Tools 2025

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Meltwater Group

Meltwater

Composite Score
7.6 /10
CX Score
7.6 /10

Meltwater offers comprehensive media monitoring and analysis across online news, social media, print, broadcast, and podcasts, capturing more content and conversations than anyone else in the industry. Their news monitoring tool tracks keywords connected to the topics that matter for you and aggregates all public online and editorial content that mentions your keywords.

Scorecard
Scorecard

Pros

  • Unique Features
  • Altruistic
  • Efficient Service
  • Respectful

Products below are ineligible for awards due to insufficient recent reviews

Composite Score
7.6 /10
CX Score
7.8 /10

The Socxo brand advocacy platform is designed to power up your brand’s organic reach, lead generation, and sales conversions by leveraging the social networks of your brand ambassadors – while providing an intuitive, seamless experience to users and administrators alike.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Dash Social

Dash Social

Composite Score
7.5 /10
CX Score
7.7 /10

Build engaged, meaningful relationships with your audience at every touchpoint. Dash Hudson is the social media marketing tool brands trust to achieve their goals and grow across key social channels. Dash Hudson’s Vision AI offers crystal-clear performance analysis, content predictions and instant insights. Brands using Vision AI see significant increases in engagement and content effectiveness.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Oktopost

Oktopost

Composite Score
7.1 /10
CX Score
7.2 /10

Oktopost empowers marketing teams to manage social media efficiently, providing tools for collaborative content creation at scale, enhancing brand visibility, and delivering measurable business outcomes. Oktopost enables B2B marketing teams to amplify their brand on social media and measure the real impact of social on the business. social media management, social listening, and employee advocacy solutions are built for B2B, allowing marketers to engage with customers and prospects on social media, get actionable insights, and prove social ROI.

Scorecard

Pros

  • Acts with Integrity
  • Saves Time
  • Respectful
  • Unique Features
Composite Score
6.6 /10
CX Score
6.7 /10

Reputation (formerly NUVI) is a software for social media listening, publishing, responding, and analytics. Use customer sentiment to boost your brand perception with our robust social media management tool.

Pros

  • Client Friendly Policies
  • Generous Negotitation
  • Friendly Negotiation
  • Continually Improving Product