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This training deck will help managers understand and resolve conflict constructively and efficiently through active listening and mediation. The Train Managers to Effectively Resolve Conflicts training deck will help managers:

  • Understand when conflict is appropriate and useful
  • Gain awareness of their typical approach to conflict to discover blind spots and hidden strengths
  • Learn the situations in which each conflict approach is appropriate to use
  • Identify signs that their team is struggling with conflict and apply conflict resolution skills

Use this training deck to facilitate manager training on conflict resolution.

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