Storyboard: Create a Culture of Recognition to Drive Engagement, Improve Retention, and Increase Profitability

Author(s): Terra Aartsen, Karen Mann

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Recognition has a substantial ROI: it improves productivity, encourages replication of good behavior, increases employee engagement, and plays a big part in retention. Use this research to:

  • Understand the impact of recognition.
  • Increase your recognition program’s impact through an understanding of the keys to effective recognition.
  • Select and design day-to-day and informal recognition initiatives that will support a culture of recognition.
  • Operationalize your recognition initiatives with guidelines, manager training, and a communication plan.

The existence of a recognition program isn’t enough - it needs to be widely used to create business benefits. To realize benefits, and maintain them, you must create a culture of recognition.

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