HR Services: Employee Satisfaction Survey Tool

Author(s): Evan Hughes, Carissa Palmer, Laura Ribadeneira

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The HR Services: Employee Satisfaction Survey Tool will help you measure service levels across your employee-facing HR functions, usage levels of various communications channels, and overall employee satisfaction with HR services provided by your organization.

This tool will help you:

  • Obtain service-level metrics for different HR functions.
  • Monitor the usage of various communication channels.
  • Measure employees’ overall satisfaction with HR services by determining their satisfaction with the quality of information, customer service, and access to HR services.

Use this survey tool to collect valuable employee feedback on HR services to ensure continuous customer service excellence in your organization.

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