Managing a global team is not the same as managing a local team. A global team requires the leader to dedicate more time and effort into:
- Understanding cultural differences.
- Setting the direction, clarifying roles.
- Providing clear performance expectations.
- Building trust with and between team members.
- Appropriately empowering their team members.
Success with trust-building has the highest impact on global team success and should be a primary area of focus for global team leaders. In fact, teams that have high success with trust-building are 3.3 times more likely to have high team success.