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- In November of 2011, McLean & Company conducted four interviews with executives, industry professionals and job analysis experts to learn about their perspectives on job analysis.
- During the same time, McLean & Company fielded an eight-question survey to better understand what organizations were doing with regards to job analysis and the impact on success. The survey attracted 197 respondents.
- Named Contributors:
- Dr. Vic Catano, Saint Mary’s University
- Terry Gariepy, Director Compensation - Human Resources, D+H Ltd
- Janet Fiore, Human Resources Consultant, Agilent Technologies
- Job analysis is the cornerstone of successful and legally defensible human resource management processes and practices. Job analysis can help organizations do a range of HR activities better, including hiring, defining performance expectations, making defensible HR decisions, and following employment laws and regulations.
- Despite the pivotal role of job analysis, many organizations avoid conducting thorough job analyses because they think it is a time consuming and expensive process that, due to a lack of internal expertise, needs to be outsourced to consultants. Moreover, they may not understand the need to do a thorough job analysis as they feel what they’ve been doing for years has worked.
- Conducting a job analysis can be difficult for organizations because they fail to understand what is involved in job analyses and prepare accordingly. In addition, they can lack the knowledge or expertise to develop good quality job analysis materials, administer/conduct whichever job analysis method(s) they are using, and compile and analyze the job information. Conducting a job analysis project can be a daunting endeavor for HR to tackle, if they aren’t armed with a toolkit to help collect, analyze, and document job information.
- Job analysis is not one-size-fits-all. Designing a job analysis to meet the needs of a particular organization depends on the purpose of the analysis and a balancing of practical considerations, such as time, resources, confidentiality, quality of information desired/expected, location of resources, and the job being analyzed.It is possible to right-size the process.
- Ensuring the job analysis project is organized and well communicated are essential for garnering support and participation from all key stakeholders, particularly incumbents and supervisors.Without their involvement, the results of the job analysis will be less than perfect.
- The legal defensibility of a job analysis project hinges on quality of the materials and process used to collect the job information, and the quality of the approach taken for analyzing the collected information and documenting it in a job description. Poor materials and poor processes will yield poor job information, and ultimately a poor job analysis.
Impact and Result
- Design a job analysis process that is realistic, practical, and will effectively yield the job information needed to meet the purpose(s) for doing the analysis.
- Select the most appropriate job analysis methods for your project to ensure the methods fit the needs and context of the job analysis project.
- Effectively collect and analyze job information to yield a thorough and accurate profile of what a job entails, and the attributes needed to perform it successfully.
- Document and communicate job analysis results with a well-written job description.
- Mitigate common challenges and obstacles throughout the job analysis process.
1. Understand the components of job analysis
Determine if a job analysis is required and prepare to conduct one.
2. Select job analysis methods
Ensure that data collection methods are appropriate for the specific situation.
3. Plan the job analysis project.
Organize the job analysis project and keep it on track.
4. Understand what's involved in collecting, analyzing, and documenting job analysis info
Identify an accurate and thorough description of what the job entails and what's required to perform it.
5. Build an observation form
Collect job information while observing incumbents on the job.
6. Build a job diary form
Allow incumbents to record what they do on the job.
7. Build materials for individual and/or group job analysis interviews
Conduct interviews to collect job information from job experts.
8. Build a job analysis questionnaire and/or inventory
Collect job information from job experts.
9. Document the job analysis results
Summarize and communicate the essential tasks and requirements needed to perform the job.
10. Conduct a job analysis project closure meeting
Wrap-up the job analysis project, and document successes and lessons learned for future projects.
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