Establish a Communication and Collaboration System Strategy Storyboard

Author(s): Karen Mann

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Communication and collaboration portfolios are overburdened with redundant and overlapping services. Using systems not approved by the organization is easier than ever, and cheap sharing tools are viral. Create a competitor against free and easy:

  • Create a shared vision of the future of communication and collaboration.
  • Map a path forward.
  • Proselytize the change.

The result of doing this upfront and ongoing work: fewer collaboration tools that IT is expected to support and maintain, and greater end-user adoption.

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