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This executive briefing explains the importance of designing an employee experience using empathy and journey mapping to find moments that matter. This document includes:

  • The advantages to improving the employee experience.
  • McLean & Company insights.
  • High-level steps to implement and measure the employee experience design.

Use this briefing to make the case for crafting the employee experience.

Solution Set Steps

  1. Identify priority areas
    • Design the Employee Experience Executive Briefing
  2. Empathize with employees to understand their experience
  3. Brainstorm options for moments that matter
  4. Prototype and test potential solutions
  5. Pilot solution and prepare for implementation


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