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Optimize HR Service Delivery

HR service delivery requires alignment across people, processes, and technology. Achieve excellence using targeted solutions that meet HR and customer needs.
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Optimize HR Service Delivery Executive Briefing

Use this briefing to make the case for optimizing HR service delivery to the executive team.

Optimize HR Service Delivery Storyboard

HR service delivery requires alignment across people, processes, and technology. Service excellence is achieved using targeted solutions that meet HR and customer needs.

Case Studies: Optimize HR Service Delivery

Refer to these case studies for examples of optimizing HR service delivery.

HRSD Workbook

Use this workbook to prepare for HR service delivery (HRSD) optimization, select solutions, and prepare a roadmap.

HRSD Action and Change Management Plan

Distribute this template to solution owners to help them navigate change management and sustainment for their respective HRSD solutions.

Compensation Philosophy Discussion Guide

Use the Compensation Philosophy Discussion Guide to structure discussions with executives to inform the development of the organization’s compensation philosophy.

Strategic Resource Group Development Tool

Use this tool in conjunction with the Build and Sustain Resource Groups storyboard. The tool serves as a centralized space to record findings, decisions, and actions...

Business Resource Group Guide

This guide provides HR and employees with the guidance to develop a business resource group (BRG) at the organization. Use it alongside McLean & Company’s Build and Sustain...

Employee Resource Group Guide

This guide provides HR and employees with the guidance to develop an employee resource group (ERG) at the organization. Use it alongside McLean & Company’s Build and...
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