Job Descriptions

Application Development Manager

The Application Development Manager's role is to plan, coordinate, and supervise all activities related to the design, development, and implementation of organizational...

Desktop Technician

The Desktop Technician's role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing...

Social Media Representative

The role of the Social Media Representative (SMR) is to work as part of a dedicated team for handling inbound and outbound customer interactions over social channels....

Service Desk Technician - Level I

The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. Problem resolution may involve the use...

Quality Assurance Analyst

The Quality Assurance Analyst's role is to develop and establish quality assurance standards and measures for the information technology services within the...

Procurement Manager

The PC Technician's role is to support and maintain in-house computer systems, desktops, and peripherals. The person will also troubleshoot problem areas in a timely and...

Database Developer

The Database Developer's role is to strategically design and implement databases across the organization, while ensuring high levels of data availability. The Database...

Software Applications Trainer

The Software Applications Trainer's role is to deliver training to end users in the organization about how to use various types of software programs efficiently and...

Web Architect

The Web Architect's role is to construct and implement the technical design for the organization's presence on the Internet. The Web Architect is also responsible for...

VoIP Engineer Architect

The VoIP Engineer/Architect's role is to coordinate strategies for defining, deploying, and maintaining the company's in-house IP telephony voice communication...
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