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Home
Membership
How We Deliver
- - Executive Services
  - HR Diagnostic Surveys
  - Guided Implementations
  - Workshops
  - Training Programs
  - HR Research
  - All Services
Browse Member Site
Careers

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Learning & Development

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Training Deck: Negotiate With Empathy Adopt a simple three-step approach to negotiation. Use this approach to reflect on your objectives, understand the perspectives of others, craft a compelling message, and...
Negotiate With Empathy Handbook This handbook will allow participants to take notes and complete activities during the Negotiate With Empathy training.
Microlearning: Effective Virtual Meetings Learn what to do before, during, and after a virtual meeting to ensure it is an effective use of everyone’s time.
Emotional Intelligence Knowledge Check Use this knowledge check after training leaders on emotional intelligence to assess their understanding of the content.
Training Deck: Emotional Intelligence in Leadership The ability to understand your own and other people's emotions and adapt your behavior accordingly is not an innate ability or fixed trait. It’s something that can be...
Lead With Emotional Intelligence The ability to understand your own and other people's emotions and adapt your behavior accordingly is not an innate ability or fixed trait. It’s something that can be...
Learning in Action: Emotional Intelligence for Effective Leadership Use this handout to remind learners of core emotional intelligence concepts when faced with situations where empathy and understanding are essential.
Emotional Intelligence Handbook This workbook will allow participants to take notes and complete activities during Emotional Intelligence in Leadership training.
Emotional Intelligence Scenario Use this scenario to allow participants to practice using emotional intelligence techniques learned in the Emotional Intelligence in Leadership training session.
Train Managers to Navigate Difficult Conversations Difficult conversations are difficult for a reason and managers often evade handling them or conduct them poorly. When managers avoid discussing important issues it can...