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Home
Membership
How We Deliver
- - Executive Services
  - HR Diagnostic Surveys
  - Guided Implementations
  - Workshops
  - Training Programs
  - HR Research
  - All Services
Browse Member Site
Careers
Events
- - Upcoming Events
  - McLean Signature

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Leadership Development

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Handbook: Presentation Skills for Leaders This handbook will allow participants to take notes and complete activities during the training.
Tackle Challenging Conversations to Support Customer Satisfaction Infographic This infographic provides emerging leaders with key takeaways and sample phrasing for addressing challenging customer service situations.
Learning in Action: Presentation Skills for Leaders Use this handout to remind learners of core concepts learned in the training.
Activity: PowerPoint Karaoke Presentations This PowerPoint activity is to be used with the training deck Presentation Skills for Managers for learners to practice presenting.
Manage Teams to Drive Results Guide HR professionals should share this guide with leaders of leaders to provide tactical strategies to navigate through goal setting, disengagement, and handling complex...
Cascade Meaningful Goals Tool HR professionals should share this guide with leaders of leaders, so they can learn how to confidently address talent management on their teams.
Lead Through Complex Behavior Challenges to Minimize Impact on Your Team’s Performance Infographic This infographic provides leaders with the key takeaways of the layers of talent management across their teams.
Leadership Competency Development Catalog This catalog provides HR professionals with a collection of sample activities to support leaders' development of key competencies across the emerging, first-time, and...
Customer Accountability Tracking Tool Share this tool with emerging leaders to help structure the way they track accountabilities for specific client needs.
Self-Assessment Tool for Time Management This tool is to be used with “The Emerging Leaders’ Guide for Time Management” learning guide. Share this self-assessment tool with emerging leaders so that they can...