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Avoiding difficult conversations can negatively impact employees, the HR department, and the business’ bottom line. Give managers the confidence and skills they need to...
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Use this handbook to provide training participants with a takeaway guide for handling challenging conversations.
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Use this guide to train managers to practice navigating difficult conversations as a part of the Master Difficult Conversations training deck.
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Engage McLean & Company facilitators to guide managers through online difficult conversations training.
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Understanding emotions and adapting behavior accordingly is not an innate ability. Emotional intelligence in the workplace can be developed to improve relationships and...
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The ability to understand your own and other people's emotions and adapt your behavior accordingly is not an innate ability or fixed trait. It’s something that can be...
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This workbook will allow participants to take notes and complete activities during Emotional Intelligence in Leadership training.
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Use this scenario to allow participants to practice using emotional intelligence techniques learned in the Emotional Intelligence in Leadership training session.
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Use this knowledge check after training leaders on emotional intelligence to assess their understanding of the content.
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Use this handout to remind learners of core emotional intelligence concepts when faced with situations where empathy and understanding are essential.
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