Improve the Candidate Experience to Get Better Talent in the Door Faster

You never get a second chance to make a first impression.

Book This Workshop

Without improving the candidate experience:

  • The organization will lose out on top talent.
  • You may lose candidates as customers and create a negative organizational reputation.
  • Candidates may tell their inner circle not to apply or purchase from the organization.

By creating a focus on the candidate experience:

  • The organization shows candidates respect.
  • Candidates will relay their positive experiences to others.
  • The organization will attract top talent and create higher engagement in new hires.

Book Your Workshop

Workshops are a great way to accelerate your project. Our highly skilled facilitators take you through key phases of your project and ensure your team has the guidance needed to complete your project successfully.

Book Now

Module 1: Assess Current State and Establish Project Goals

The Purpose

  • Assess the organization’s current state for candidate experience.
  • Set baseline metrics to compare new initiatives to.
  • Establish goals to strengthen the candidate experience. 

Key Benefits Achieved

  • Gained understanding of where the organization is currently.
  • Established where the organization would like to be and goals to achieve the new state.
  • Set metrics to compare the organization’s initiatives.

Activities: Outputs:
1.1 Establish high-level objectives.
  • High-level objectives are set.
1.2 Assess the applicant tracking system (ATS), career site, and team structure.
  • Assessment of ATS, career site, and team structure is determined.
1.3 Select metrics and assess the current state.
  • Specific metrics are established, benchmark metrics are documented, and the current state of the candidate experience is assessed.

Module 2: Determine Activities Based on the Results of the Candidate Experience Assessment Tool

The Purpose

  • Determine which segments of the candidate experience need improvement.
  • Set expectations with hiring managers and talent acquisition specialists through a service-level agreement. 

Key Benefits Achieved

  • Segments with pain points have been identified and an action plan has been created for improvement.
  • Service-level agreement was completed and expectations have been collaboratively set.

Activities: Outputs:
2.1 Activities will vary per organization based on the segments of the candidate experience that require improvements.
  • Action plan created for candidate experience segments.
2.2 Establish a candidate experience service-level agreement.
  • Completion of the candidate experience service-level agreement.